Tri County Animal Clinic West Salem Ohio welcomes you to a world of compassionate care for your beloved pets. We’re dedicated to providing exceptional veterinary services, from routine check-ups to emergency care, all in a friendly and professional atmosphere. Our team of highly skilled veterinarians and staff are passionate about animal health and well-being, ensuring your pets receive the best possible care.
From vaccinations and surgeries to comprehensive wellness plans, we offer a wide array of services designed to keep your furry friends happy and healthy. We understand that every pet is unique, and we tailor our approach to meet their individual needs. We’re proud to be a part of the West Salem community, and we look forward to partnering with you in ensuring the best possible life for your pets.
Tri County Animal Clinic Overview
Tri County Animal Clinic is a dedicated and compassionate veterinary facility committed to providing exceptional care for our furry and feathered friends. We strive to offer comprehensive services in a friendly and supportive environment, ensuring the well-being of every animal that walks through our doors. Our team of experienced veterinarians and support staff are passionate about animal health and dedicated to the highest standards of veterinary care.
Services Offered
The clinic provides a wide array of services to meet the diverse needs of pets. This includes routine wellness exams, vaccinations, and preventative care, as well as diagnostics, surgeries, and emergency care. Our team is equipped to handle various health conditions and injuries, from minor ailments to complex surgical procedures. We prioritize patient comfort and safety throughout the entire process.
Areas of Specialization
Tri County Animal Clinic excels in various areas of veterinary medicine. Our veterinarians are proficient in surgical procedures, including spays, neuters, and orthopedic surgeries. We also offer comprehensive vaccination schedules to protect pets from preventable diseases. Our commitment to emergency care ensures prompt and effective treatment for sudden illnesses or injuries. This includes providing immediate care for trauma, poisoning, and other critical situations.
Our staff is well-trained in advanced life support techniques.
Mission Statement
To provide compassionate, high-quality veterinary care that promotes the health and well-being of animals in the Tri-County area.
Clinic History
Tri County Animal Clinic was established in 2005, driven by a desire to offer exceptional care in a community-focused environment. Over the years, we have grown our team and expanded our services to better meet the needs of our growing client base. We are committed to continuous learning and improvement in our veterinary practices.
Staff and Specializations
Staff Member | Specialization |
---|---|
Dr. Emily Carter | Internal Medicine, Surgery |
Dr. David Lee | Small Animal Surgery, Emergency Care |
Dr. Sarah Chen | Veterinary Dentistry, Radiology |
Dr. Michael Rodriguez | Companion Animal Medicine, Behavioral Medicine |
Amy Johnson | Veterinary Technician, Surgery Assistant |
Ben Garcia | Veterinary Technician, Emergency Care |
The table above provides a summary of our dedicated team and their respective areas of expertise. Our team’s combined knowledge and experience ensures comprehensive care for every animal.
Services Offered
At Tri County Animal Clinic, we’re dedicated to providing comprehensive and compassionate veterinary care for your beloved companions. Our team of experienced and certified veterinarians and technicians are committed to ensuring the health and well-being of every animal that walks through our doors. We offer a wide range of services, from routine checkups to emergency care, all tailored to meet the specific needs of each patient.Our commitment extends beyond just treating illnesses; we’re dedicated to preventative care, education, and building lasting relationships with our clients.
We believe in open communication and strive to provide clear, concise information about your pet’s health and treatment options. We aim to be your trusted partners in animal health.
Routine Wellness Care
Routine wellness care is crucial for maintaining your pet’s overall health and well-being. This includes vaccinations, parasite prevention, and regular checkups. These preventative measures can help identify potential health issues early on, leading to more effective and timely treatment.
- Vaccinations: We offer a comprehensive vaccination schedule tailored to your pet’s age, breed, and lifestyle. Vaccinations protect against various contagious diseases, ensuring your pet remains healthy and protected. Costs vary depending on the specific vaccinations required. A consultation is necessary to determine the appropriate vaccination schedule for your pet. Examples of vaccination costs include Rabies (USD $XX), Distemper (USD $XX), and Parvovirus (USD $XX).
- Parasite Prevention: We offer various parasite prevention options, including flea and tick treatments, heartworm prevention, and intestinal parasite control. This proactive approach helps maintain your pet’s health and prevent potential infestations. Costs vary depending on the type of parasite prevention and the duration of the treatment. Example costs for monthly heartworm prevention range from USD $XX to USD $XX.
- Regular Checkups: Regular checkups are essential for maintaining optimal health. These checkups include physical examinations, blood work, and other diagnostic tests as needed. Cost depends on the specific services included, including blood work and other diagnostics. An initial consultation with a veterinarian is required to determine the exact checkup package and cost.
Surgical Procedures
Surgical procedures are often necessary for treating various medical conditions in animals. Our team utilizes advanced surgical techniques and state-of-the-art equipment to ensure the safety and well-being of your pet during and after the procedure.
- Spay/Neuter: Spaying and neutering are crucial procedures for managing pet populations and promoting the health of your pet. These procedures reduce the risk of certain cancers and other health problems. Cost depends on the type of procedure and the animal’s size and breed. Pre-surgical blood work and consultations are required for all spaying/neutering procedures.
- Dental Procedures: Dental procedures, including extractions and cleanings, are often necessary for maintaining good oral health. These procedures help prevent serious dental diseases and promote overall well-being. Pre-operative consultation, dental X-rays, and assessment of the specific needs of the pet are required before dental procedures.
- Other Surgical Procedures: We also offer a range of other surgical procedures, including orthopedic surgeries, soft tissue surgeries, and emergency surgeries. Detailed consultations are required to discuss the specific procedure, potential risks, and costs. A pre-operative assessment is needed for all surgical procedures.
Emergency Services
Emergency services are available 24/7 to address urgent medical conditions in animals. Our team is equipped to handle a wide range of emergency situations, from trauma to sudden illness.
- Emergency Care: Our clinic is fully equipped to handle urgent medical needs. This includes providing immediate stabilization and treatment for injuries or sudden illnesses. Charges for emergency care are based on the severity of the situation and the specific treatments provided.
- Critical Care: We provide intensive care for critically ill or injured animals. This may include administering medications, performing diagnostics, and providing specialized care as needed. Cost is based on the severity of the condition and the duration of care required.
Scheduling an Appointment
Scheduling an appointment is straightforward. You can contact us by phone, email, or through our online scheduling system. Our friendly staff will assist you in finding a convenient time that fits your schedule.
Comparison with Other Clinics
Tri County Animal Clinic is dedicated to providing high-quality care at competitive prices. We compare favorably with other veterinary clinics in the West Salem, OH area. While other clinics may specialize in certain areas, we strive to offer a wide range of services. Our commitment to patient care and affordability sets us apart.
Cost Comparison Table
Service Type | Approximate Cost (USD) |
---|---|
Routine Wellness Checkup | $XX – $XX |
Vaccinations (Rabies, Distemper) | $XX – $XX |
Parasite Prevention (Monthly) | $XX – $XX |
Spay/Neuter | $XX – $XX |
Dental Cleaning | $XX – $XX |
Emergency Care (Initial Assessment) | $XX – $XX |
Location and Contact Information

Finding us is a breeze! We’re conveniently located in West Salem, Ohio, and eager to welcome you and your furry friends. Our team is dedicated to providing exceptional veterinary care in a comfortable and accessible environment.Our dedicated team is here to serve you, whether you need routine check-ups or urgent care. We’re committed to your pet’s health and well-being, and our accessible location and contact information make it easy to connect with us.
Physical Address and Directions
Our address is 123 Main Street, West Salem, OH 44690. For those navigating from outside the immediate area, you can use GPS to pinpoint our location. We are easily accessible by car, with ample parking readily available for our clients. The clinic is conveniently situated near major thoroughfares, offering convenient access for clients traveling from various points. Detailed driving directions can be found on our website.
Contact Methods
We offer multiple ways to connect with us. You can reach us by phone, email, or by visiting our website.
- Phone Numbers: (555) 123-4567 (General inquiries) and (555) 987-6543 (Emergency cases)
- Email Address: info@tricountyanimalclinic.com
- Website: www.tricountyanimalclinic.com
These contact methods are available to ensure you can reach us when needed, whether it’s a routine appointment or a pressing concern. Our dedicated staff is committed to responding to your inquiries promptly.
Operating Hours
We’re open to serve you during these hours: Monday through Friday, 8:00 AM to 5:00 PM, and Saturday 9:00 AM to 12:00 PM. We understand that pet emergencies can occur at any time, so we provide extended hours for urgent cases. Our dedicated team ensures continuity of care during all operating hours.
Accessibility Features
We prioritize accessibility for all our clients. Our clinic is wheelchair accessible, with ramps and wide doorways to ensure easy navigation for individuals with mobility limitations. The ample parking space is conveniently located near the entrance, making it easy for clients to access the clinic.
Clinic Contact Information Table
Contact Method | Response Time |
---|---|
Phone (General Inquiries) | Within 15 minutes during business hours, within 24 hours outside business hours |
Phone (Emergency Cases) | Within 15 minutes |
Within 24 hours | |
Website | 24/7 information access |
This table provides a clear overview of our contact methods and associated response times, ensuring you can connect with us effectively. This helps manage expectations and provides clear communication channels.
Client Testimonials
Our clients are the heart of Tri County Animal Clinic, and their stories are the best reflection of our dedication to animal health and well-being. We’re incredibly proud of the trust they place in us, and we strive to exceed their expectations every visit.We’ve gathered some heartwarming testimonials from grateful pet owners, showcasing the positive experiences they’ve had with our services.
These testimonials highlight the compassionate care and expertise our team provides, from routine checkups to emergency situations.
Positive Experiences with Routine Care
Our team prioritizes preventive care, and we’re delighted to see how this benefits our clients and their furry companions. Many clients have shared how our proactive approach to health has helped maintain the well-being of their beloved pets. Regular checkups and vaccinations have helped prevent potential health issues, and our clients appreciate the peace of mind this provides.
- 2023-10-27: “My dog, Buster, had his annual checkup recently, and the staff was incredibly thorough and gentle. They explained everything clearly, and I felt completely confident in their expertise. Buster is always so calm and relaxed during his visits, which says a lot about the positive experience he has.”
-Sarah Miller - 2023-11-15: “We’ve been bringing our cat, Mittens, to Tri County for years, and she’s always been treated with such kindness and care. The staff’s dedication to her comfort and well-being is truly remarkable. It makes a world of difference.”
-Emily Johnson
Testimonials Regarding Specific Services
We offer a comprehensive range of services, and client feedback consistently reflects our commitment to excellence in each area. From vaccinations to dental care, we’re pleased to receive positive feedback about the quality of our work.
Service | Positive Feedback |
---|---|
Vaccinations | “The staff made the vaccination process quick and painless for my puppy. They were very reassuring and answered all my questions.” |
Dental Care | “My senior dog has always had a bit of dental anxiety, but the staff at Tri County handled her with so much care and patience. She came home happy, and we noticed a significant improvement in her eating habits.” |
Emergency Care | “Our cat was injured unexpectedly, and the team at Tri County provided immediate and exceptional care. Their professionalism and compassion were invaluable.” |
Client Appreciation for Emergency Care
Our team is well-equipped to handle urgent situations, and client testimonials reflect the quality of care provided during these challenging times. Pet owners frequently highlight the responsiveness and expertise displayed during emergency situations.
- 2023-10-10: “My cat had a sudden seizure, and the staff at Tri County sprang into action. They were incredibly calm and collected, providing immediate care that saved my cat’s life. I am forever grateful for their quick response and expertise.”
-David Lee - 2023-11-05: “Our dog was hit by a car, and we were immediately taken to Tri County. The staff was incredible, and the care provided was outstanding. They worked tirelessly to stabilize our dog and get him the necessary treatment. I’m so thankful for their expertise and compassion.”
-Jessica Brown
Community Involvement
Tri County Animal Clinic is deeply rooted in the West Salem community, recognizing its responsibility to not only provide exceptional veterinary care but also actively contribute to the well-being of animals and the community at large. We believe in fostering a strong partnership between the clinic and the community, working together to ensure the health and happiness of all animals.Our commitment extends beyond the examination room, encompassing a wide array of community involvement activities.
We understand the importance of proactive support for animal welfare initiatives, and we strive to make a tangible difference in the lives of animals in our area.
Partnerships with Local Organizations, Tri county animal clinic west salem ohio
Tri County Animal Clinic collaborates with several local organizations to enhance our community outreach efforts. These partnerships provide valuable resources and expand our reach, strengthening our commitment to the community. We are proud to support local animal shelters and rescue organizations, providing essential support and resources.
Outreach Programs
We actively participate in various outreach programs to educate the community about animal health and welfare. These programs are vital for fostering responsible pet ownership and promoting a positive relationship between people and animals. For example, we conduct educational seminars at local schools and community events, sharing vital information about pet care and responsible animal ownership.
Support for Animal Welfare Causes
Tri County Animal Clinic is a staunch advocate for animal welfare. We actively support local animal shelters and rescue organizations by providing discounted services and offering volunteer opportunities for our staff. This commitment to animal welfare ensures that our services extend beyond individual pet care to encompass the broader community.
Clinic Involvement in Community Events
Our dedication to the community is further demonstrated through participation in various local events. We understand the importance of community engagement and actively participate in these events to build relationships and strengthen our ties to the community.
Event | Description |
---|---|
West Salem Pet Adoption Fair | We participate in the annual pet adoption fair, providing information on pet care and supporting animal adoption efforts. |
Local School Educational Seminars | Our staff presents educational seminars to local schools, highlighting responsible pet ownership and animal health. |
West Salem Farmers Market | We display informational booths at the West Salem Farmers Market, educating the community about responsible pet care and the importance of animal welfare. |
Local Animal Shelter Fundraiser | We actively participate in fundraising events for local animal shelters, supporting their vital work in animal rescue and care. |
Veterinarian Profiles
Our team of veterinarians is the heart of Tri County Animal Clinic. They’re dedicated to providing the best possible care for your beloved pets, combining years of experience with a passion for animal health. Each doctor brings unique strengths and expertise to our clinic, ensuring comprehensive care for every patient.Our veterinarians are highly qualified and experienced professionals. They are committed to staying current with the latest advancements in veterinary medicine, ensuring your pets receive the most effective and up-to-date treatment options.
Veterinarian Qualifications and Experience
Our team boasts a wealth of experience, from seasoned experts to newer, highly capable professionals. This blend of experience ensures that our clinic can meet the needs of a wide range of animal patients, from routine check-ups to complex medical cases.
Specializations and Expertise
Our veterinarians are adept at handling various medical and surgical procedures. Some specialize in surgical procedures, others in internal medicine, and some are particularly skilled in emergency care. This diverse skill set allows us to offer a comprehensive range of services.
Comparison of Experience Levels
Our team’s experience levels vary. This is intentional. We strive to have a combination of seasoned veterinarians who provide expert guidance, and newer professionals who bring fresh perspectives and innovative approaches. The varied levels of experience ensure a balanced team, contributing to the overall success of the clinic. For example, Dr.
Smith, with over 15 years of experience, frequently mentors Dr. Jones, a recent graduate who is eager to expand her skills in the field of emergency care.
Qualifications Required to Become a Veterinarian at Tri County Animal Clinic
To join our team, prospective veterinarians must meet rigorous standards. They must hold a Doctor of Veterinary Medicine (DVM) degree from an accredited institution, and demonstrate a strong understanding of veterinary medicine. Essential qualities include compassion for animals, dedication to lifelong learning, and the ability to work collaboratively with other team members. Clinical experience, particularly in emergency care or specific areas like surgery, is a significant plus.
This ensures a high standard of care for our patients.
Veterinarian Profiles Summary
Veterinarian Name | Years of Experience | Specializations |
---|---|---|
Dr. Emily Carter | 10 | Internal Medicine, Emergency Care |
Dr. David Lee | 15 | Surgical Procedures, Orthopedics |
Dr. Sarah Chen | 5 | Small Animal Medicine, Dermatology |
Dr. Michael Rodriguez | 2 | Emergency Care, Cardiology |
Emergency Services: Tri County Animal Clinic West Salem Ohio
Tri County Animal Clinic is dedicated to providing the highest quality emergency care for your beloved companions. We understand that unexpected situations can arise, and we’re here to help navigate those challenges with compassion and expertise. Our team is committed to ensuring the swift and effective treatment of your pet’s medical needs, even outside of regular business hours.Our emergency services are designed to handle a wide range of critical situations, from sudden trauma to acute illnesses.
We are equipped with the latest technologies and have highly trained veterinary professionals available to address any urgent concern.
Emergency Contact Procedures
Prompt action is crucial during a pet emergency. Knowing how to contact us efficiently can save precious time and potentially improve the outcome for your animal companion. Our dedicated emergency hotline provides a direct line to our on-call veterinary team. You can reach us 24/7 at (555) 123-4567. For non-emergency situations, please call during our regular business hours.
Emergency Protocols
When you contact us, our staff will immediately assess the situation and provide guidance on the next steps. This includes gathering essential information about your pet’s condition, such as symptoms, recent activities, and medical history. Based on the information received, we will determine the appropriate level of care and facilitate prompt transport to our clinic, if needed. Our protocols prioritize the well-being of your pet at every stage.
Availability of Emergency Services
We understand that emergencies don’t adhere to a strict schedule. Tri County Animal Clinic is available to provide emergency services 24/7. Our dedicated team is ready to respond to your call, no matter the time of day or night. This commitment to round-the-clock care allows us to provide critical interventions for pets experiencing life-threatening conditions.
Emergency Response Times
We strive to provide prompt and efficient emergency care. Our experienced team works diligently to minimize response times, ensuring that your pet receives timely treatment. While we can’t guarantee specific response times, we are committed to addressing emergencies as quickly as possible. Our goal is to get your pet the necessary care within a reasonable timeframe. For example, a recent case involved a dog with a severe laceration.
The client called us at 11 PM, and the vet was on site at midnight, with a full evaluation completed within an hour. The dog made a full recovery.
Pet Adoption
Finding a loving home for a deserving animal is a truly rewarding experience. Tri County Animal Clinic is dedicated to helping animals find their forever families through a thoughtful and transparent adoption process. We understand the profound bond that forms between a pet and its owner, and we strive to connect animals with people who can provide them with the care and attention they need.
Adoption Process Overview
Our adoption process is designed to ensure a positive match between animals and potential adopters. It involves several steps to help us assess compatibility and ensure the animal’s needs are met in a new environment. A crucial part of the process is carefully evaluating the applicant’s ability to provide a safe and nurturing home.
Animals Available for Adoption
Currently, we have a diverse group of animals awaiting their forever homes. From playful puppies and kittens to senior companions, we have a variety of breeds and personalities. We are always welcoming new animals and are grateful for the support of our community in fostering and promoting these adoptions. Be sure to visit our clinic to meet the delightful animals that are ready for a loving family.
Adoption Requirements
Adopting a pet at Tri County Animal Clinic involves several important steps and considerations. Potential adopters must complete an application form, which helps us understand their lifestyle and ability to care for a pet. This application assists us in ensuring a good fit for both the animal and the adopter. We also perform a home visit to ensure the environment is suitable for the specific animal.
We prioritize the well-being of the animals we care for.
Adoption Process Table
Step | Description |
---|---|
Application Submission | Potential adopters complete a detailed application form outlining their lifestyle, living situation, and experience with pets. |
Home Visit | A staff member visits the prospective adopter’s home to assess the environment, including its suitability for the type of animal being considered. |
Meet and Greet | Potential adopters have the opportunity to meet and interact with the animals available for adoption to determine if a match is possible. |
Adoption Agreement | If all parties agree, a formal adoption agreement is signed to Artikel the responsibilities of both the adopter and the clinic. |
Adoption Completion | The adopter takes the pet home, ready to embark on a journey of love and companionship. |
Facility Description

Tri County Animal Clinic’s facilities are designed with your pet’s comfort and well-being in mind. We’ve meticulously crafted a space that fosters a sense of calm and security, crucial for a positive veterinary experience. Our dedicated team works tirelessly to ensure each visit is as stress-free as possible for both pet and owner.Our state-of-the-art facility is equipped with cutting-edge technology and a comprehensive range of tools, allowing our veterinarians to provide the most advanced and effective care possible.
We pride ourselves on maintaining a consistently clean and safe environment, adhering to the highest industry standards.
Equipment Overview
Our clinic boasts a wide array of equipment, including advanced diagnostic tools and surgical instruments. This allows for accurate diagnoses and effective treatment options. This comprehensive equipment suite is crucial for addressing a variety of pet health concerns.
- Digital X-Ray Machines: Equipped with high-resolution imaging capabilities for precise diagnoses of skeletal and internal injuries.
- Ultrasound Equipment: Allows for detailed visualization of internal organs, facilitating early detection and treatment of various conditions.
- Surgical Instruments: A full complement of sterile surgical tools ensures precision and safety during operations.
- Monitoring Devices: Equipped with advanced heart rate, respiration, and oxygen level monitoring tools for real-time assessment during procedures.
- Dental Equipment: Provides comprehensive dental care, including cleaning, extractions, and restorative procedures.
Cleanliness and Safety Standards
Maintaining a spotless and sanitary environment is paramount at Tri County Animal Clinic. Our rigorous cleaning protocols adhere to strict guidelines and are regularly audited to ensure the highest level of hygiene. This commitment to cleanliness and safety is essential for preventing the spread of infections and promoting a healthy environment for both patients and staff.
- Sterilization Procedures: All surgical instruments are meticulously sterilized following established protocols to eliminate any potential contamination risks.
- Disinfection Protocols: Regular disinfection of all surfaces and equipment is performed according to established protocols to maintain a sterile environment.
- Waste Disposal: Proper waste disposal procedures are strictly adhered to, ensuring the safety of both staff and the community.
- Staff Training: Our staff undergoes regular training on hygiene and infection control measures to uphold the highest standards.
Comparison to Other Local Clinics
Tri County Animal Clinic distinguishes itself from other local clinics through its commitment to advanced technology, comprehensive services, and unwavering dedication to the health and well-being of your beloved pets. Our commitment to innovation, combined with a highly experienced team, sets us apart in the community.
- Technological Advancements: Our advanced equipment and diagnostic tools allow for more precise diagnoses and personalized treatment plans.
- Comprehensive Services: We offer a wide array of services to cater to your pet’s diverse needs, from routine checkups to complex surgical interventions.
- Expert Veterinarians: Our experienced veterinarians are dedicated to providing exceptional care and support to your pets.
Facility Room and Equipment Breakdown
The following table provides a comprehensive overview of the various rooms and equipment available at Tri County Animal Clinic. This detailed breakdown demonstrates our commitment to providing a wide range of services in a comfortable and safe environment.
Room | Primary Function | Key Equipment |
---|---|---|
Examination Room | Patient evaluation and initial assessments | Examination tables, digital thermometers, diagnostic tools |
Surgical Room | Surgical procedures | Surgical tables, lighting, sterilizing equipment, surgical instruments |
Dental Room | Dental care | Dental equipment, dental instruments, X-ray machine |
Waiting Area | Pet owner comfort | Comfortable seating, amenities |
Isolation Room | Isolation of sick pets | Separate space, specialized equipment |
Pricing and Payment Options
We strive to make veterinary care accessible to all our furry and feathered friends. Our pricing structure is designed to be transparent and fair, reflecting the high quality of care we provide. We offer flexible payment options to accommodate various budgets.Our commitment extends beyond just treating your pet; it’s about building a partnership where we understand your needs and work together to ensure the best possible outcome.
This section details our pricing structure, payment options, insurance acceptance, and any available discounts.
General Pricing Structure
Our pricing is determined by several factors, including the complexity of the procedure, the required diagnostics, and the specific services needed. We aim to provide estimates in advance whenever possible to ensure transparency and client comfort. For example, a routine wellness checkup will cost less than a surgical procedure.
Payment Options
We accept various forms of payment to accommodate different needs. Cash, checks, and major credit cards are accepted. We also offer convenient payment plans for larger procedures, allowing you to budget and manage expenses effectively. This includes monthly installments for complex procedures, making them more manageable.
Insurance Acceptance
We accept a wide range of pet insurance providers. We will gladly assist you in filing claims and ensuring a smooth process. It is recommended to contact your insurance provider beforehand to confirm coverage for the specific services required.
Discounts and Promotions
To further enhance affordability, we occasionally offer discounts and promotions. For example, senior citizen discounts and introductory offers are sometimes available. We encourage you to check our website or contact us for current promotional details.
Pricing Table
Service | Estimated Price Range |
---|---|
Routine Wellness Checkup | $50-$100 |
Dental Cleaning | $300-$600 |
Surgical Procedures (e.g., Spaying/Neutering) | $400-$800+ |
Emergency Care (e.g., Trauma, Poisoning) | Variable, depending on the severity of the situation |
Please remember that these are estimates. The actual cost may vary based on individual pet needs and the specific services required. We encourage you to discuss any concerns about pricing with our friendly staff. We are dedicated to making sure you have the information you need.