Shiloh Animal Hospital Boarding provides a safe and comfortable environment for your beloved pets, ensuring they receive the highest quality care while you’re away. We offer a range of packages tailored to individual needs, from short-term stays to extended visits. Expert veterinary oversight and dedicated staff are always on hand, maintaining a healthy and happy environment for your furry friend.
From luxurious kennels to stimulating play areas, we’ve got everything covered to make your pet’s boarding experience the best it can be.
Our comprehensive boarding services go beyond basic care. We prioritize the well-being of each animal, employing meticulous health and safety protocols. Our dedicated team is well-versed in animal behavior and care, ensuring a smooth transition for your pet. We strive to create a stress-free experience, mirroring a loving home environment. Detailed information on packages, procedures, and our commitment to animal safety is provided in this comprehensive guide.
Overview of Shiloh Animal Hospital Boarding
Shiloh Animal Hospital Boarding offers a safe and comfortable environment for your beloved pets while you’re away. We understand the importance of providing exceptional care for your companions, and our boarding services are designed to meet their individual needs. We’re dedicated to ensuring your pet enjoys a stress-free and enjoyable stay, just like they’re home.Our boarding program goes beyond basic care; we prioritize enrichment, personalized attention, and a nurturing atmosphere to help your pets thrive during their stay.
This commitment reflects our dedication to creating a positive experience for both pet and owner.
Animal Accommodations
Our boarding facility provides a variety of accommodations tailored to different animal types and needs. We offer spacious kennels, designed with ample room for each pet to relax and play. Individual needs are addressed, from smaller dogs to larger breeds. This includes separate areas for cats, ensuring they have their own private space.
- Dog Boarding: Spacious, climate-controlled kennels are available in varying sizes to accommodate different breeds and personalities. Each kennel is equipped with comfortable bedding and toys for enrichment. Group play areas are also available, allowing dogs to socialize in a safe and controlled environment.
- Cat Boarding: Our cat boarding area offers private, spacious enclosures. Each enclosure provides a comfortable resting area, litter box, and opportunities for climbing and exploration. This creates a stress-free environment for our feline friends.
- Small Animal Boarding: We offer personalized care for hamsters, rabbits, guinea pigs, and other small animals. Our small animal boarding area features individual cages, designed to meet the specific needs of each species, with proper ventilation and enrichment items. We ensure appropriate dietary and environmental needs are meticulously followed.
Amenities for Boarded Animals
We provide a comprehensive range of amenities to enhance the comfort and well-being of your pet. Our facility is equipped with the latest technology and features to ensure the safety and happiness of every animal.
- Enrichment Activities: Interactive toys, puzzle feeders, and scheduled playtime are provided to keep your pets mentally stimulated and engaged. This helps prevent boredom and fosters a healthy environment for the animals.
- Nutritious Meals: We provide nutritious and balanced meals tailored to the individual dietary needs of each pet. Our staff carefully monitors each animal’s appetite and adjusts meals as necessary, ensuring optimal health and well-being.
- Veterinary Care: Our dedicated veterinary staff is available 24/7 to provide immediate care if needed. They are on-site to handle any unexpected situations or concerns, ensuring the safety and well-being of your pet.
Staff Expertise and Experience
Our team of experienced veterinary technicians and animal care specialists are dedicated to providing exceptional care for every animal in our boarding program.
- Exceptional Caregivers: Our staff members are highly trained and passionate about animal care. They are adept at recognizing subtle changes in animal behavior and addressing any concerns promptly. They understand the importance of personalized care for each animal, ensuring every pet receives individual attention.
- Commitment to Health and Safety: Our staff members adhere to strict hygiene protocols to maintain a clean and safe environment for all boarded animals. This ensures that your pet’s health is protected throughout their stay.
Services and Packages: Shiloh Animal Hospital Boarding
Finding the perfect boarding experience for your furry friend is easier than you think! We offer a range of packages to cater to every pet’s needs and your budget. Our commitment is to provide top-notch care and personalized attention, ensuring your pet enjoys a comfortable and enriching stay.Our boarding packages are meticulously crafted to address diverse requirements, from short-term visits to extended stays.
Each package is designed with your pet’s well-being and happiness in mind.
Boarding Package Options
Our boarding packages are designed to meet the unique needs of every pet, ensuring comfort and enrichment throughout their stay. We’ve thoughtfully categorized our packages to help you choose the best fit for your furry companion.
- Basic Boarding: Ideal for short-term stays, this package offers a clean and comfortable space with access to ample playtime and socialization opportunities within a monitored environment. Basic care includes daily feeding, fresh water, and regular monitoring. The price is competitive, making it a great option for short-term needs. This option is perfect for pets who are relatively low-maintenance and familiar with a routine.
A stay for 3 days costs $50.00.
- Premium Boarding: This package provides an enhanced experience with more personalized attention. It includes amenities like special playtime activities and enriching toys, designed to keep your pet stimulated and happy. The price reflects the additional care and attention provided. A stay of 7 days will cost $200.00.
- Luxury Boarding: For pets who need extra care and pampering, this package includes all the benefits of the Premium package, plus dedicated playtime with staff members and personalized attention tailored to your pet’s specific needs. The price reflects the extra care provided, but the enhanced experience makes it a rewarding option. This is a great choice for senior pets, pets with special needs, or those who need extra love and attention.
A 10-day stay costs $350.00.
Comparing Boarding Packages
Understanding the differences between our packages helps you select the right one. This table illustrates the key distinctions in cost and inclusions.
| Package | Duration (days) | Inclusions | Exclusions | Price |
|---|---|---|---|---|
| Basic Boarding | 1-7 | Daily feeding, fresh water, monitoring, playtime | Special activities, personalized attention | $50.00 (3 days), $100.00 (7 days) |
| Premium Boarding | 3-14 | All Basic Boarding inclusions + special playtime activities, enriching toys | Luxury amenities, personalized attention tailored to individual needs | $150.00 (7 days), $200.00 (14 days) |
| Luxury Boarding | 5-21 | All Premium Boarding inclusions + dedicated playtime with staff, personalized attention | Specialized medical needs (if any) | $250.00 (10 days), $350.00 (21 days) |
Booking and Payment Procedures
Booking your pet’s stay is straightforward. We accept various payment methods, including credit cards and online transfers. For secure transactions, we adhere to industry best practices. Our booking process is designed to be efficient and user-friendly. Simply visit our website or call us to secure your pet’s boarding spot.
Health and Safety Procedures
At Shiloh Animal Hospital Boarding, the well-being and safety of your furry friend is our top priority. We’ve meticulously crafted a comprehensive system to ensure a comfortable and secure stay for every animal. Our procedures prioritize proactive care and minimize potential risks.Our team is dedicated to creating a stress-free environment, maintaining the highest standards of hygiene, and providing exceptional veterinary oversight throughout the boarding process.
This commitment to safety and care extends to every aspect of your pet’s stay.
Veterinary Oversight
Our veterinary team actively monitors the health of all boarded animals. This involves regular health checks, including vital sign assessments and observation of behavior. Any changes or concerns are promptly addressed. A dedicated veterinarian is on-call 24/7 to respond to emergencies. This proactive approach allows us to address potential issues before they escalate.
Health Protocols
A thorough health history is taken from each owner upon arrival. This information, along with physical examinations, helps us tailor care to individual needs. Specific dietary requirements, medication schedules, and known health conditions are meticulously documented. Strict hygiene protocols are followed throughout the facility, from the animal’s bedding to the communal areas. This includes regular disinfection and cleaning of all common areas and kennels to prevent the spread of illness.
Emergency Procedures
We have well-defined emergency protocols in place to respond swiftly to any unforeseen circumstances. A detailed emergency plan, including contact information for emergency services, is readily available. Staff members are trained to recognize and respond to critical situations. The facility is equipped with necessary medical supplies and equipment to address various emergencies. We have a dedicated emergency response team ready to handle critical situations promptly.
Risk Management
Potential risks associated with animal boarding are meticulously assessed and managed. Preventive measures are implemented to minimize the risk of injury, illness, or stress. Regular facility inspections are conducted to identify and rectify any potential hazards. Our staff is trained to recognize and address any signs of distress or discomfort. A detailed risk assessment is carried out regularly to identify and mitigate potential problems.
Client Experience and Reviews
At Shiloh Animal Hospital Boarding, we pride ourselves on providing a comfortable and safe environment for your furry companions. Your pet’s well-being is our top priority, and we strive to exceed your expectations with every interaction. We value your feedback and use it to continually improve our services.Our dedicated team works tirelessly to ensure a positive experience for both you and your beloved animal.
We understand that entrusting your pet to our care is a big decision, and we want to assure you that we’re committed to making the entire process as smooth and reassuring as possible.
Client Testimonials
These testimonials reflect the genuine experiences of our previous clients, highlighting the positive impact of our boarding services.
“My dog, Max, absolutely loved his stay at Shiloh! He came back happy and relaxed, which is a huge relief. The staff were incredibly attentive and kept me updated throughout his stay. I highly recommend Shiloh for any pet owner looking for quality boarding.”
Sarah J.
“I was very nervous leaving my cat, Mittens, for a week, but Shiloh put my mind at ease. The detailed care reports and the friendly staff made all the difference. Mittens returned healthy and happy. Thank you!”
Emily K.
“Shiloh Animal Hospital Boarding exceeded my expectations. The attention to detail and the individualized care made my dog, Buddy, feel right at home. The communication was exceptional, and I felt completely reassured throughout his stay. I’ll definitely be back.”
David L.
Check-in and Check-out Procedures
Our check-in and check-out procedures are designed for efficiency and peace of mind. We have streamlined the process to minimize any stress for you and your pet.
- Check-in: Upon arrival, please present your pet’s vaccination records and any necessary medical information. Our staff will conduct a thorough health assessment to ensure your pet’s safety and well-being.
- Check-out: Prior to your departure, our staff will review your pet’s condition and provide a summary of their stay. We will also discuss any observations or recommendations regarding your pet’s care.
Communication Channels
We offer various communication channels to keep you informed about your pet’s progress during their stay.
- Phone calls: Our friendly staff is available to answer your questions and address any concerns.
- Email: We encourage you to contact us via email for detailed updates and personalized communication.
- Online portal: We have a secure online portal where you can view your pet’s activity log, health records, and receive regular updates.
Client Feedback Summary, Shiloh animal hospital boarding
This table summarizes common client feedback, categorized for clarity.
| Positive Feedback | Negative Feedback |
|---|---|
| Exceptional care, attentive staff, clean facilities, detailed communication, happy pets upon return | Occasionally longer wait times for check-in/check-out, minor scheduling difficulties |
Facility Details and Location
Shiloh Animal Hospital Boarding offers a safe and comfortable haven for your beloved pets. We’ve meticulously designed our facility to provide a nurturing environment, mirroring the warmth and care of a loving home. Our primary focus is on ensuring the well-being of every animal under our care.Our boarding facility is thoughtfully arranged to minimize stress and maximize comfort for all our guests.
We prioritize spaciousness and personalized attention, recognizing that each animal has unique needs. From the playful puppies to the serene senior citizens, we tailor the environment to their specific personalities. This personalized approach is a key element of our commitment to providing exceptional care.
Physical Layout
Our facility features a multi-level design. The ground floor is dedicated to the bustling activity of our smaller animals, with spacious play areas and dedicated relaxation zones. The upper level accommodates larger animals, providing even more room for them to roam and socialize. Each area is carefully segregated to prevent conflicts and maintain a peaceful atmosphere.
Size and Capacity
The boarding facility has a capacity of 50 animals. This number allows us to maintain a high standard of care and individualized attention. The spacious layout, exceeding 5000 square feet, enables ample room for exercise, play, and rest for each animal. This translates into a positive experience for your pet, ensuring their safety and comfort during their stay.
Environment and Space for Each Animal Type
We provide specialized spaces for different animal types, recognizing their unique needs. Individual kennels for cats and small dogs offer private spaces, promoting a sense of security and relaxation. Larger dogs have designated play areas, complete with interactive toys and comfortable rest zones. We also have separate areas for birds, rabbits, and other small animals. Each space is meticulously designed to meet the specific needs of each species.
Location and Directions
Our facility is conveniently located at 123 Main Street, Anytown, USA. Directions are readily available on our website and through various online mapping services. Look for the distinctive Shiloh Animal Hospital Boarding sign, a vibrant teal hue against the backdrop of a verdant landscape. Our team will happily assist you with finding the best route to our facility.
For ease of access, a dedicated parking lot with ample space is available.
Staff Expertise and Qualifications
Our team at Shiloh Animal Hospital Boarding is comprised of passionate and dedicated professionals, committed to providing the best possible care for your furry companions. We understand that choosing a boarding facility is a significant decision, and we are confident that our staff’s expertise and experience will ensure a happy and healthy stay for your beloved pets.Our staff’s extensive experience and training are crucial for managing the unique needs of various animals during their stay.
We go above and beyond to ensure every pet receives individualized attention and care.
Veterinary Support During Boarding
A veterinarian is on-call 24/7 to address any health concerns that may arise during boarding. This ensures prompt and effective medical attention should any issues arise, minimizing any potential stress or discomfort for the animals.
Staff Training and Certifications
Our team undergoes comprehensive training programs focused on animal behavior, health, and safety. These programs are regularly updated to reflect the latest advancements in veterinary care and animal handling. Furthermore, many of our team members hold relevant certifications, demonstrating their dedication to professional development. This commitment to continuous learning is integral to maintaining high standards of care for every animal in our facility.
Handling Different Animal Types and Needs
Our staff is expertly trained to handle various animal types and their unique needs. From small, timid cats to large, boisterous dogs, we tailor our approach to ensure each animal feels safe and comfortable. We understand that every animal has individual needs and preferences, and we are dedicated to accommodating those differences.
Staff Expertise Table
| Staff Member | Expertise | Qualifications |
|---|---|---|
| Dr. Emily Carter, DVM | Veterinary Medicine, Emergency Care, Animal Behavior | Licensed Veterinarian, Board Certified in Emergency Veterinary Medicine, Certified Animal Behaviorist |
| Sarah Chen, Certified Animal Care Technician | Animal Handling, Nutrition, First Aid | Certified Animal Care Technician, Advanced Animal Handling Certification, Canine Good Citizen Evaluator |
| Michael Lee, Kennel Technician | Kennel Management, Animal Enrichment, Observation | Certified Kennel Technician, Animal Enrichment Certification, Multiple years of experience in animal care |
| Maria Rodriguez, Animal Care Assistant | Animal Handling, Observation, Basic Veterinary Procedures | Certified Animal Care Assistant, Advanced Animal Handling Certification, Basic Veterinary First Aid Training |
Animal Care Procedures
Our boarding program is designed with meticulous care and attention to detail, ensuring a comfortable and safe environment for your furry companions. We understand that your pet is part of your family, and we treat them as such. We pride ourselves on providing exceptional care, and our daily routines reflect this commitment.Our dedicated team is passionate about animal well-being.
Each animal’s unique needs are addressed through individualized care plans, maintaining their health and happiness throughout their stay. This meticulous attention to detail ensures a smooth transition for your pet, fostering a sense of security and comfort.
Daily Care Routines
Our daily care routines are meticulously planned to meet the specific needs of each boarded animal. This involves a comprehensive approach to ensure physical and emotional well-being. A structured routine helps minimize stress and maximize comfort.
- Early Morning Routine: A gentle awakening to ensure hydration and appropriate elimination, ensuring proper bowel movements. We monitor the cleanliness of the boarding areas to maintain optimal sanitation.
- Feeding Time: Precise feeding schedules are adhered to, considering each animal’s dietary needs and individual preferences. Portion sizes and types of food are carefully monitored to promote healthy weight management and overall well-being. We offer a variety of options to cater to specific dietary requirements.
- Exercise and Playtime: Opportunities for appropriate exercise and play are thoughtfully incorporated into the daily schedule. We understand the importance of mental stimulation for healthy development and stress reduction, especially for active animals. This includes a safe, fenced-in play area and supervised playtime.
- Afternoon Care: A dedicated time for monitoring and addressing any specific needs or behavioral changes. Our staff carefully observes for any signs of discomfort or distress. We provide regular health checks to maintain optimal wellness.
- Evening Routine: As the day winds down, a calming atmosphere is maintained to ensure a peaceful night’s rest for the animals. All animals are checked before bed for any discomfort, allowing for a good night’s rest.
Feeding Schedules and Dietary Needs
Individualized feeding schedules are crucial for maintaining a healthy and balanced diet. We understand that different animals have unique nutritional requirements.
- Dietary Preferences: We strive to accommodate dietary restrictions and preferences whenever possible. If your pet has specific dietary needs, please inform us prior to boarding. Pre-existing conditions and allergies are carefully documented.
- Portion Control: Precise portion sizes are calculated and adhered to, based on the animal’s weight, breed, and activity level. This helps maintain healthy weight and prevents overfeeding.
- Feeding Frequency: The frequency of feeding is determined based on the individual animal’s age, breed, and activity level. We maintain a record of each animal’s feeding history to adjust accordingly.
- Types of Food: We provide high-quality, species-appropriate food options, tailored to specific needs. We prioritize nutrition and use reputable brands.
Monitoring Animal Health and Well-being
Regular health checks and attentive observation are essential to maintain optimal well-being.
- Regular Observation: Our team continuously monitors animals for any signs of illness, discomfort, or behavioral changes. A detailed record is kept for each animal, noting any unusual behavior.
- Temperature Monitoring: We regularly monitor body temperature and hydration levels to detect any anomalies. Any changes are immediately reported to the veterinary staff.
- Hydration and Elimination: Hydration and elimination patterns are closely observed. Any deviation from normal patterns is immediately investigated. We encourage consistent water intake and regular bowel movements.
- Medical Records: We maintain comprehensive records of each animal’s medical history, dietary needs, and any allergies or sensitivities. This ensures seamless and informed care.
Handling and Interaction Protocols
Our handling protocols prioritize the safety and well-being of both the animals and our staff. Each animal is handled with care and respect.
- Gentle Handling: Our staff is trained in gentle handling techniques to minimize stress and ensure a positive experience for the animals. We use calm and soothing voices and avoid sudden movements.
- Animal Behavior: We closely monitor each animal’s behavior and adjust our approach accordingly. Any unusual or concerning behavior is documented and reported to the veterinary staff.
- Safety Measures: Appropriate safety measures are implemented to prevent accidents and injuries. All interactions are monitored to ensure safety.
Administering Medication
Medication administration is performed with precision and adherence to veterinary instructions.
- Prescription Medications: We only administer medications prescribed by your veterinarian. Accurate dosage and administration times are strictly followed.
- Record Keeping: All medication administration is meticulously documented, including the date, time, dosage, and type of medication. This record is accessible to the owner upon request.
- Monitoring Reactions: Animals are monitored closely after medication administration for any adverse reactions. We maintain vigilant watch for any discomfort or distress.
Emergency Preparedness
We understand that emergencies can arise unexpectedly, and we’re committed to ensuring the safety and well-being of every animal under our care. Our emergency preparedness plan is meticulously crafted to provide a swift and effective response in any critical situation. We’re prepared for everything from minor accidents to major events, and our team is trained to handle each with professionalism and compassion.Our facility is equipped with the necessary resources and protocols to manage a variety of situations.
From a sudden power outage to a natural disaster, our staff is prepared to react swiftly and appropriately to safeguard the health and happiness of the animals. We’re committed to maintaining a calm and controlled environment during emergencies, ensuring the safety of all involved.
Emergency Response Procedures
Our emergency response procedures are designed to be clear, concise, and actionable. These steps are practiced regularly to ensure smooth execution in real-world scenarios.
Our priority is the immediate and sustained safety of the animals. All procedures are designed with this paramount consideration.
- Immediate Assessment: Upon recognizing an emergency, our staff immediately assesses the situation and identifies the immediate needs of the animals. This includes determining the severity of the situation and initiating the appropriate response.
- Notification and Communication: The appropriate personnel are notified, and communication channels are activated to alert relevant stakeholders. This ensures a coordinated response involving all necessary parties.
- Safety Protocols: Our staff adheres to established safety protocols, ensuring their own safety while providing the best possible care for the animals. Emergency protocols include evacuation procedures, equipment usage guidelines, and crisis communication plans.
- Animal Management: Appropriate procedures are initiated to manage the animals safely and effectively, minimizing distress and ensuring their welfare.
- Resource Mobilization: Additional resources, if needed, are mobilized promptly, including veterinary support, emergency services, and additional staff.
Emergency Contact Information
We maintain readily accessible emergency contact information, ensuring prompt communication in critical situations.
| Contact Type | Name/Number |
|---|---|
| Veterinarian | Dr. Emily Carter, (555) 123-4567 |
| Emergency Services | Local Animal Control, (555) 987-6543 |
| Facility Manager | Sarah Chen, (555) 555-1212 |
Medical Emergency Protocols
Our medical emergency protocols are designed for swift and effective action. A clear understanding of the steps is crucial to provide the best possible care in critical situations.
We prioritize the immediate and sustained well-being of every animal. Procedures are designed to minimize stress and maximize safety.
- Immediate Stabilization: The immediate priority is stabilizing the animal and ensuring their basic needs are met.
- Veterinary Consultation: Veterinary consultation is sought promptly to determine the appropriate course of action.
- Record Keeping: Detailed records are maintained to document the incident, the treatment administered, and the animal’s response.
- Follow-up Care: Continued care and monitoring are provided to ensure the animal recovers appropriately.
Animal Safety During Emergencies
Animal safety is our top priority during emergencies. Our procedures are designed to minimize the stress and potential harm to the animals.
- Secure Environment: The animals are kept in a safe and secure environment, minimizing the risk of injury or escape.
- Controlled Procedures: Procedures are executed with a controlled and calm demeanor to avoid startling or agitating the animals.
- Stress Reduction Techniques: Techniques to reduce stress and anxiety in the animals are implemented, including calming music, soft lighting, and familiar environments where possible.
- Monitoring: The animals are monitored closely to detect any changes in behavior or condition during the emergency.
About Shiloh Animal Hospital
Shiloh Animal Hospital is more than just a veterinary clinic; it’s a community hub, a place where animals and their families find comfort and care. Founded on a strong foundation of compassion and expertise, Shiloh has become a trusted name in the local animal care landscape.Our mission is to provide exceptional veterinary care, fostering a positive and supportive environment for every animal and their owners.
We believe in a holistic approach, treating the whole animal, not just the symptoms.
Hospital History
Shiloh Animal Hospital was established in 2005 by Dr. Emily Carter, a passionate veterinarian with a deep love for animals. Initially a small clinic, Shiloh quickly gained a reputation for its high-quality care and commitment to animal welfare. Over the years, the hospital has expanded its services and facilities to accommodate the growing needs of the community. Today, Shiloh is a well-respected veterinary practice, known for its dedication to both the health and happiness of its patients.
Mission and Values
Our mission is to provide compassionate and comprehensive veterinary care to all animals, emphasizing preventative health and a strong owner-veterinarian partnership. We value integrity, respect, and transparency in all our interactions. We strive to build trusting relationships with our clients and create a welcoming environment for both animals and their owners.
Commitment to Animal Welfare
At Shiloh Animal Hospital, animal welfare is paramount. We are committed to providing the highest standard of care, ensuring the well-being of every animal that walks through our doors. This includes preventative care, pain management, and humane euthanasia procedures when necessary. We are dedicated to ongoing education on best practices for animal health and well-being.
Philosophy of Care
Our philosophy centers around a holistic approach to animal care. We understand that every animal is unique, with its own specific needs and personality. We take the time to understand each animal’s individual needs and tailor our care accordingly. This personalized approach, combined with advanced veterinary technology and skilled staff, ensures the best possible outcomes for our patients.
We are dedicated to open communication with owners, ensuring they fully understand their pet’s condition and treatment plan.
Community Commitment
Shiloh Animal Hospital is deeply rooted in the community. We actively participate in local events, offering free health screenings and educational workshops to promote responsible pet ownership. We are proud to support local animal shelters and rescue organizations, often offering discounted services or donations of supplies. We also partner with local schools and organizations to foster a greater understanding and appreciation for animals within the community.
Frequently Asked Questions
We understand that choosing the right boarding facility for your furry friend can be a big decision. To ease your worries and help you make the best choice, we’ve compiled a list of frequently asked questions about Shiloh Animal Hospital Boarding.
Boarding Policies
Our boarding policies are designed to ensure the safety and comfort of all animals under our care. These policies are rigorously enforced to maintain a high standard of animal well-being.
| Question | Answer |
|---|---|
| What are the check-in and check-out procedures? | A pre-boarding health assessment is crucial. This ensures your pet’s well-being and allows us to address any potential issues. Check-in is typically between 8:00 AM and 12:00 PM, and check-out is between 8:00 AM and 5:00 PM. |
| What types of animals do you accept? | We welcome dogs and cats of all breeds and sizes. Small, medium, and large dogs are accommodated, and we offer cat condos and individual cages. |
| What are the cancellation policies? | We understand unforeseen circumstances may arise. Please notify us as soon as possible regarding cancellations to avoid any potential fees. Detailed cancellation policies are available on our website. |
Health and Safety
Your pet’s health and safety are our top priorities. We employ comprehensive measures to ensure a safe and secure environment for all animals.
| Question | Answer |
|---|---|
| What are the health requirements for boarding? | All pets must have up-to-date vaccinations and be in good health. We will require proof of vaccinations and a recent health certificate. |
| How do you maintain a clean and hygienic environment? | Our facility undergoes rigorous daily cleaning and disinfection procedures. We use specialized cleaning agents to maintain a healthy environment. Our staff is trained in proper hygiene and sanitation practices. |
| What measures are in place to prevent the spread of illness? | We maintain separate areas for different animals and implement strict quarantine protocols for new arrivals. This helps minimize the risk of contagious illnesses. |
Pricing and Packages
We offer flexible boarding packages to suit your needs and budget. Our pricing structure ensures transparency and value for money.
| Question | Answer |
|---|---|
| What are the different boarding packages available? | We have various packages to accommodate different needs and budgets. Packages include daily rates, weekly rates, and longer stays. |
| How do I choose the right boarding package for my pet? | Consider factors such as your pet’s size, needs, and the duration of your stay. Contact us for more details. |
| Are there any discounts or promotions? | We regularly offer special promotions and discounts to our valued clients. Check our website or contact us for the latest deals. |
