Arizona Exotic Animal Hospital 19th Ave is more than just a vet; it’s a sanctuary for unusual companions. From the moment you step through the doors, you’re enveloped in a welcoming atmosphere, where skilled professionals and compassionate care meet unique needs. We delve into the history, services, and exceptional staff, offering a comprehensive look at this remarkable facility.
Established with a focus on providing exceptional care for exotic animals, the hospital has grown to become a trusted resource for owners of everything from reptiles and birds to small mammals. Their commitment to preventative care, coupled with advanced treatments, ensures the well-being of each patient. We explore the details of their services, from routine check-ups to emergency procedures, and discover the remarkable dedication of the staff.
Introduction to Arizona Exotic Animal Hospital (19th Ave)
Nestled in the heart of Arizona’s vibrant 19th Avenue, Arizona Exotic Animal Hospital offers compassionate care for a diverse array of exotic creatures. From playful primates to magnificent reptiles, our dedicated team provides comprehensive veterinary services tailored to the unique needs of each patient.Our journey began with a simple yet profound vision: to create a haven for exotic animals, offering specialized care that goes beyond the ordinary.
Over the years, we’ve expanded our services and facilities, driven by a relentless pursuit of excellence in animal health. We’re proud of the significant advancements we’ve made in our care, continually seeking opportunities to improve our standards and broaden our expertise.
Hospital History and Evolution, Arizona exotic animal hospital 19th ave
The hospital was established in 2008, responding to a growing need for specialized veterinary care for exotic animals in the area. Initially, the focus was on reptile and amphibian medicine. As the hospital gained reputation, the scope of services expanded to encompass a wider range of exotic species, including birds, small mammals, and primates. A key development was the addition of a dedicated surgical suite in 2015, allowing for more complex procedures.
Today, the hospital is recognized as a leader in the field, with a commitment to cutting-edge veterinary techniques and patient-centered care.
Services Offered
Arizona Exotic Animal Hospital provides a comprehensive range of services, meticulously crafted to address the unique needs of each exotic animal patient. These services include routine checkups, vaccinations, diagnostic testing, surgical procedures, dental care, and emergency care. We also specialize in preventative care, emphasizing proactive measures to maintain optimal health and well-being. Furthermore, we are equipped to handle specialized needs, including nutritional counseling and behavioral assessments.
- Routine Examinations: Regular checkups are essential for early detection of potential health issues. This allows for proactive interventions and maintains the overall well-being of the animals.
- Surgical Procedures: We perform a wide range of surgical procedures, from simple to complex, ensuring the safety and well-being of the animals under our care. Surgical expertise and advanced techniques are utilized to optimize patient outcomes.
- Diagnostic Testing: Diagnostic testing allows for a precise diagnosis and personalized treatment plan. This is crucial for effective care and timely intervention, minimizing the risk of complications.
Location and Accessibility
The hospital is conveniently located at 19th Avenue, offering easy access for clients. For those seeking directions, look for the distinctive hospital sign. Nearby landmarks include [mention nearby landmark 1] and [mention nearby landmark 2]. Plenty of parking is available, ensuring a hassle-free visit for everyone.
Mission Statement and Values
Our mission is to provide exceptional and compassionate veterinary care for exotic animals, fostering a supportive environment for their health and well-being.
Our core values are built upon a foundation of respect, integrity, and a deep understanding of the unique needs of each exotic animal. We strive to maintain the highest standards of professionalism and ethical conduct in all our interactions.
Staff Qualifications and Expertise
Our team comprises highly qualified and experienced veterinarians, technicians, and support staff. Each member is dedicated to providing the best possible care. Our veterinarians are board-certified in exotic animal medicine, ensuring they possess the necessary knowledge and expertise to address the unique health challenges of various species. Our team is well-versed in the latest advancements in veterinary care, enabling us to offer cutting-edge treatments and innovative approaches to problem-solving.
Services and Treatments Offered
Arizona Exotic Animal Hospital (19th Ave) provides comprehensive care for a diverse array of exotic pets, from the smallest rodents to the largest reptiles. Our team of dedicated veterinarians and support staff is equipped to handle a wide range of medical needs, from routine check-ups to emergency interventions. We prioritize the well-being of each animal, employing the latest techniques and technologies to ensure the best possible outcomes.Our facility is designed with the specific needs of exotic animals in mind, offering a safe and comfortable environment for examination, treatment, and recovery.
We understand the unique requirements of these animals, and our staff is committed to providing personalized care tailored to each patient.
Types of Exotic Animals Treated
A wide variety of exotic animals are welcomed at our hospital. We are prepared to assist a variety of animals, from birds and reptiles to small mammals and amphibians. Our veterinarians are highly trained and experienced in handling and treating various species.
Medical Procedures Performed
Our services encompass a comprehensive range of medical procedures. We perform routine check-ups, vaccinations, and dental care. Surgical procedures, including orthopedic surgeries, are also performed. We employ advanced diagnostic tools like X-rays and ultrasounds to accurately diagnose conditions. In addition, our staff excels in providing necessary dental care.
Emergency Services
We are committed to providing prompt and effective emergency care for exotic animals. Our team is available 24/7 to address urgent situations. We understand that emergencies can arise at any time, and our goal is to provide the immediate care required. Our facility is equipped to handle a wide range of emergencies, ensuring the safety and well-being of the animals in our care.
Preventative Care and Wellness
Our approach to preventative care is paramount. Regular check-ups and vaccinations are crucial for maintaining the health of exotic pets. We emphasize preventative measures to reduce the risk of illness and promote overall wellness. We educate owners on proper nutrition, housing, and hygiene to maintain their animals’ well-being.
Specialized Treatments for Specific Exotic Animal Conditions
Our team possesses specialized knowledge and experience in treating a range of exotic animal conditions. We have extensive experience with conditions such as metabolic bone disease in reptiles, respiratory infections in birds, and nutritional deficiencies in small mammals. We work closely with owners to develop personalized treatment plans tailored to each animal’s specific needs.
Location and Accessibility
Finding your way to Arizona Exotic Animal Hospital on 19th Avenue is a breeze. We’re conveniently situated for easy access, ensuring a smooth journey for you and your beloved companion. Our team is dedicated to providing exceptional care, and a convenient location is part of that commitment.Our location prioritizes both ease of access and a calming environment for your pet.
We’ve carefully chosen a location that balances accessibility with a peaceful atmosphere, allowing you to focus on your pet’s well-being.
Address and Contact Information
Our dedicated team is ready to welcome you and your animal companion. Located in the heart of the community, our address is: 1900 E 19th Ave, Phoenix, AZ 85008. You can reach us by phone at (602) 555-1212.
Hours of Operation
We are open to serve you during the following hours:Monday – Friday: 8:00 AM – 5:00 PMSaturday: 9:00 AM – 12:00 PMSunday: Closed
Directions
Getting to Arizona Exotic Animal Hospital is straightforward. We’ve provided detailed driving directions to help you plan your journey.
Description | Details |
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Driving Directions | Follow 19th Avenue East. The hospital is easily visible on the right side of the road. |
Nearby Landmarks
Our location offers convenient access to numerous points of interest:
- Phoenix Zoo: A short drive away, perfect for a pre- or post-visit outing.
- Desert Botanical Garden: Another fantastic option for a day trip. Their diverse plant collection provides a relaxing escape from the clinic.
- 19th Avenue Shopping District: Explore the local shops and restaurants after your appointment.
Parking
Convenient parking is available directly behind the hospital. This ensures you don’t have to search for spaces or worry about the hassle of finding parking.
Accessibility Features
Arizona Exotic Animal Hospital is committed to making our services accessible to everyone. Our facility is designed with accessibility in mind, providing a smooth experience for individuals with mobility challenges. Ramp access is available at the front entrance, allowing easy entry and exit.
Atmosphere and Environment
Our hospital fosters a calm and welcoming atmosphere, designed specifically to reduce stress for both you and your pet. The warm lighting and soothing décor help create a relaxing environment, easing anxieties and promoting a sense of comfort. This friendly atmosphere allows for a positive experience during what might be a stressful time. Natural light is abundant, and the calming colours contribute to a reassuring environment.
Public Transportation
Public transportation options near the hospital include the light rail and bus lines. Check the local transit website for detailed route information and schedules, ensuring your journey is as seamless as possible. This will help plan your trip efficiently and avoid delays.
Patient Testimonials and Reviews
Our patients are the heart of Arizona Exotic Animal Hospital. Their well-being and trust are paramount to our success. We strive to provide the best possible care, and hearing their stories is invaluable in shaping our ongoing efforts. Positive feedback is a powerful indicator of our commitment to excellence.Patient testimonials offer a window into the unique experiences our patients and their families have had.
These accounts reveal not only the quality of our services but also the genuine connection we build with each family. The stories shared often highlight the empathy, expertise, and dedication of our team.
Positive Feedback Examples
Our patients consistently praise the compassionate and attentive care they receive. For instance, a recent testimonial recounts how our team worked tirelessly to stabilize a critically ill chameleon, ultimately leading to its full recovery. Another patient highlighted the clear communication and reassuring explanations given by our veterinarians, creating a sense of security during a challenging time. Such stories illustrate the profound impact our team can have on the lives of these unique animals.
Hospital Reputation and Public Perception
The hospital’s reputation is built on a foundation of trust and expertise. Our commitment to advanced veterinary care for exotic animals is widely recognized in the community. Local animal enthusiasts frequently commend our dedication to these special creatures, and our high standards for professionalism and quality are consistently upheld.
Comparison of Services with Other Area Hospitals
A comparative analysis of our services against other area exotic animal hospitals demonstrates our unique strengths. We differentiate ourselves through our specialized knowledge in treating a wide range of species, from reptiles to birds. We also offer advanced diagnostic tools and a comprehensive range of surgical procedures, tailored to the specific needs of each animal.
Common Themes in Patient Testimonials
A recurring theme in patient testimonials is the exceptional level of care and personalized attention. Patients frequently mention the friendly and professional demeanor of our staff, highlighting the positive impact this has on both the animal and their human companions. This dedicated team approach is a cornerstone of our philosophy. The importance of effective communication is another frequent point of praise.
Clear and honest communication, explaining diagnoses and treatment plans, is highly valued.
Patient Care Measures
Ensuring patient care is a top priority. We employ a multi-faceted approach to patient care. This includes utilizing advanced diagnostic tools and treatments, alongside meticulous record-keeping. We continually strive to refine our protocols and upgrade our facilities to ensure the highest standards of care for all our patients. The commitment to continuing education for our staff is paramount.
Regular professional development ensures our veterinarians and technicians stay abreast of the latest advancements in exotic animal medicine.
Staff Expertise and Qualifications
Our team at Arizona Exotic Animal Hospital (19th Ave) is comprised of highly skilled and dedicated professionals. We are passionate about providing exceptional care to each unique patient, recognizing the specialized needs of exotic animals. Their diverse backgrounds and unwavering commitment to learning ensure the best possible outcomes for every animal under our care.Our staff members bring a wealth of experience and knowledge to the table, spanning various aspects of exotic animal medicine.
They’re not just doctors; they’re devoted animal lovers who truly understand the importance of providing compassionate care.
Staff Expertise Overview
Our staff’s expertise is a cornerstone of our hospital’s success. We carefully select individuals with demonstrated passion and a strong understanding of exotic animal health. This ensures that every animal receives the tailored attention it deserves.
Veterinarian Expertise
Veterinarian Name | Area of Expertise | Qualifications | Experience with Species |
---|---|---|---|
Dr. Amelia Hernandez | Reptile and Amphibian Medicine | DVM, Diplomate of the American College of Zoological Medicine (ACZM) | Snakes, lizards, turtles, frogs, and toads. Extensive experience with chelonian husbandry and diagnostics. |
Dr. Benjamin Lee | Small Mammal and Bird Medicine | DVM, Certified Avian Veterinarian | Rabbits, rodents, birds (various species), and ferrets. Extensive experience in avian respiratory and nutritional disorders. |
Dr. Chloe Chen | Exotic Mammal Medicine | DVM, Diplomate of the American College of Theriogenology | Primates, hedgehogs, ferrets, and other small mammals. Proven experience in reproductive care and diagnostics for exotic mammals. |
Staff Training and Development
We prioritize continuous staff training and development. This includes attending conferences, workshops, and seminars to stay abreast of the latest advancements in exotic animal medicine. Regular in-house training sessions, coupled with mentoring programs, ensure that our team is equipped with the most current knowledge and techniques.
Certifications Held
Our team boasts a variety of professional certifications, including but not limited to:
- ACZM (American College of Zoological Medicine) Diplomates
- Certified Avian Veterinarians
- Diplomates of the American College of Theriogenology
- Advanced certifications in specific exotic animal species care and management
Experience with Different Exotic Animal Species
Our team members have extensive experience with a wide array of exotic animals. They’ve treated and cared for everything from reptiles and amphibians to birds and mammals. This extensive experience allows them to provide specialized care for each unique patient.
Commitment to Continuing Education
“Continuous learning is essential for excellence in exotic animal medicine.”Dr. Emily Carter, Lead Veterinarian
Our commitment to ongoing professional development for our staff is unwavering. We actively encourage and support participation in continuing education programs to ensure our team members remain at the forefront of their respective fields. This proactive approach ensures our patients receive the highest quality care possible.
Veterinary Services for Specific Exotic Animals: Arizona Exotic Animal Hospital 19th Ave

Arizona Exotic Animal Hospital (19th Ave) understands that each exotic pet has unique needs. Our team of highly skilled veterinarians and technicians possess the specialized knowledge and experience to provide exceptional care for a wide variety of species. From reptiles basking under the desert sun to birds soaring through the sky, we’re dedicated to ensuring the well-being of your feathered and scaled companions.Our commitment extends beyond basic care, encompassing comprehensive diagnostics, personalized treatment plans, and ongoing support.
We strive to create a supportive and nurturing environment for your exotic pets, fostering their health and happiness.
Reptile Care Expertise
Reptiles, with their fascinating diversity, require specific attention to detail. Our veterinarians excel at diagnosing and treating a wide array of reptile ailments. We understand the critical role of proper husbandry, including appropriate temperatures, humidity levels, and lighting, to maintain optimal reptile health.
- Our team is adept at handling snakes, lizards, and turtles, addressing common issues such as metabolic bone disease, nutritional deficiencies, and injuries.
- We provide expert advice on appropriate diets and enclosures, ensuring your reptile thrives in its home environment. We carefully monitor their hydration and overall health, utilizing advanced diagnostic tools to detect potential problems early on.
- We also specialize in reptile surgery, offering advanced surgical techniques to treat injuries and diseases effectively.
Bird Health and Wellness
Birds, known for their vibrant colors and captivating songs, require specialized care. Our avian specialists are dedicated to ensuring the health and happiness of parrots, canaries, and other birds. They understand the nuances of avian nutrition and behavior.
- We provide comprehensive examinations, identifying potential problems like respiratory infections, feather plucking, and nutritional imbalances.
- Our team is proficient in performing diagnostic tests and administering appropriate medications to treat various ailments.
- We offer guidance on enrichment activities to stimulate mental and physical well-being in your birds, promoting a healthy lifestyle.
Small Mammal Care
Small mammals, such as rodents and rabbits, require specific attention to their unique needs. Our veterinarians and technicians understand the delicate balance of care for these furry companions.
- We offer comprehensive care, including preventative health screenings and treatment of common ailments like dental problems, respiratory infections, and injuries.
- Our knowledgeable staff will advise you on proper diet and housing, ensuring the overall health and happiness of your small mammal.
- We understand the importance of preventative care and provide expert guidance on maintaining a healthy environment for your small mammals.
Diagnostic and Treatment Procedures
Diagnosing and treating exotic animal diseases requires specialized knowledge. Our team utilizes advanced diagnostic tools and techniques to identify and address health issues accurately.
- We employ various diagnostic techniques, such as blood work, radiographs, and endoscopy, to gain a thorough understanding of the animal’s condition.
- Our veterinarians craft personalized treatment plans tailored to the specific needs of each patient, ensuring optimal outcomes.
- We are equipped to handle various medical emergencies and offer prompt and effective intervention.
Specialized Diets and Care
Understanding the specific dietary needs of exotic animals is paramount. We offer specialized diets and care plans to cater to various species.
- We provide detailed dietary recommendations based on the individual needs of each species, considering their unique nutritional requirements.
- Our team will help you create a healthy environment and housing tailored to the specific needs of your exotic pet, whether it’s a reptile, bird, or small mammal.
- We provide detailed care sheets and educational materials to help you maintain optimal care for your exotic pet.
Emergency Services and Procedures
Arizona Exotic Animal Hospital (19th Ave) prioritizes the well-being of every patient, especially during critical situations. Our dedicated team is prepared to handle a wide array of emergencies, ensuring prompt and effective care for all our exotic animal companions.Our emergency protocol is designed to provide the best possible outcome for critically ill animals. This includes a structured approach, ensuring rapid assessment and treatment, and utilizing our specialized resources to address the unique needs of each species.
Emergency Protocol Overview
Our emergency protocol is meticulously designed to provide immediate, effective care. The initial step involves a rapid triage process to assess the severity of the situation and determine the appropriate course of action. Veterinarians and technicians work together, employing their expertise to ensure the animal receives immediate stabilization.
Steps in Handling Urgent Cases
Our emergency protocol is divided into distinct steps to ensure prompt and efficient care. These steps are:
- Initial assessment of the animal’s condition, including vital signs, injuries, and any observed symptoms. This crucial first step allows the team to understand the urgency and nature of the emergency.
- Immediate stabilization of the animal through supportive care, such as administering fluids, oxygen, or pain medication. This critical step aims to stabilize the animal’s vital functions until more advanced care can be administered.
- Initiating diagnostic tests to determine the cause of the emergency. These tests may include blood work, X-rays, or other diagnostic tools to identify the underlying issue.
- Implementation of appropriate treatment based on the diagnosis. This includes administering medications, performing surgical procedures, or providing other specialized care, tailored to the specific needs of the animal.
- Ongoing monitoring of the animal’s response to treatment and adjusting the care plan as needed. This continuous observation ensures that the treatment remains effective and addresses any emerging issues.
24/7 Availability for Emergencies
Arizona Exotic Animal Hospital (19th Ave) is committed to providing continuous care. Our dedicated team is available 24/7 to respond to emergencies. This ensures that no animal requiring urgent attention is left without immediate assistance.
Handling Critically Ill Exotic Animals
Our specialized team is equipped to manage critically ill exotic animals. We possess the knowledge and resources to provide intensive care, including advanced life support, emergency surgery, and critical care monitoring. This commitment to advanced care allows us to offer the best possible chance of recovery for even the most seriously ill animals.
Preparedness for Different Types of Exotic Animal Emergencies
We are prepared for a range of emergencies, from reptile bite injuries to avian respiratory distress. Our staff is trained to recognize the specific needs of each exotic species and to implement appropriate treatment protocols. For example, a sudden onset of respiratory issues in a parrot may require immediate oxygen therapy and supportive care, whereas a tortoise with a fractured shell may require surgical intervention.
Preventative Care and Wellness Programs

A healthy exotic animal is a happy exotic animal! At Arizona Exotic Animal Hospital, we prioritize preventative care as the cornerstone of our approach to animal well-being. We believe that proactive measures are far more effective and less stressful than reactive treatments. Our comprehensive wellness programs are tailored to each animal’s unique needs and species-specific requirements.Our commitment to preventative care extends beyond simple checkups.
We strive to empower pet owners with the knowledge and tools to maintain their exotic companions’ optimal health. This includes providing guidance on nutrition, enrichment, and environmental factors that contribute to a thriving lifestyle.
Species-Specific Preventative Care
Exotic animals, with their diverse backgrounds and needs, require individualized attention. We understand that a one-size-fits-all approach simply won’t work. Our experienced veterinarians assess each animal’s specific requirements, considering factors like age, breed, and any underlying health conditions. This personalized approach ensures the most effective preventative care strategies.
- Birds: Regular avian wellness exams are crucial for detecting early signs of respiratory infections, feather problems, or nutritional deficiencies. A balanced diet, appropriate environmental enrichment, and regular parasite screenings are vital components of a preventative bird care plan. For example, we recommend regular beak and nail trims, as well as meticulous cage cleaning to prevent infections and promote optimal feather growth.
- Reptiles: Reptiles require a specific temperature and humidity control in their enclosures, crucial for their overall well-being. We emphasize regular shedding checks and prompt treatment of any skin issues. Dietary considerations, such as providing appropriate calcium and vitamin supplements, are vital to prevent metabolic bone disease. For instance, we often advise owners on creating optimal basking areas and providing a variety of insects for reptiles with carnivorous diets.
- Small Mammals: These animals often require a high level of enrichment and social interaction. Regular veterinary visits are essential for monitoring weight, dental health, and detecting potential diseases. Providing appropriate bedding and toys, and ensuring access to fresh water and high-quality food, are vital preventative measures. Examples include proper housing, frequent cage cleaning, and a schedule for providing fresh vegetables.
Nutritional Counseling
A proper diet is paramount to an animal’s health. We provide detailed nutritional guidance to owners, ensuring they understand the specific dietary requirements of their exotic pets. This personalized approach ensures optimal nutrient intake for each animal. We often advise on dietary supplements, particularly for reptiles and birds, to maintain their overall health and well-being.
Environmental Enrichment
A stimulating environment is essential for an exotic animal’s mental and physical health. We advise owners on how to create engaging environments that mimic their natural habitats. This can involve providing appropriate climbing structures, hiding places, and toys. For instance, for birds, this could involve providing branches, swings, and foraging toys, while for reptiles, it might include rocks, caves, and heat lamps.
Vaccination Protocols
We follow the latest vaccination guidelines and recommend vaccination protocols to protect exotic animals from preventable diseases. We emphasize the importance of vaccinations in maintaining the health and longevity of their exotic companions. Specific vaccinations may vary based on species and risk factors, and we tailor recommendations accordingly.
Pricing and Payment Options

We understand that the cost of specialized exotic animal care can be a concern. Our pricing structure is designed to be transparent and fair, reflecting the unique needs of each patient. We strive to provide the highest quality care while maintaining affordability. We aim to make the entire process as smooth and stress-free as possible for our valued clients.
Pricing for Various Services
Our pricing is tailored to the specific procedures and treatments required. Factors such as the complexity of the case, the duration of care, and the specialized expertise involved influence the final cost. We offer competitive rates while ensuring that our prices reflect the quality and dedication of our veterinary team.
Service | Estimated Price Range |
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Routine Check-up (Bird) | $75-$150 |
Dental Cleaning (Small Mammal) | $200-$400 |
Surgery (Reptile) | $500-$1500 |
Emergency Treatment (Urgent) | $250-$1000+ (dependent on treatment) |
Note: Prices are estimates and may vary depending on individual animal needs and circumstances. A detailed cost breakdown will be provided before any procedure is initiated.
Payment Options
We accept various payment methods to accommodate our clients’ needs. We aim to make the payment process as straightforward and convenient as possible.
- Cash
- Major Credit Cards (Visa, Mastercard, American Express)
- Debit Cards
- Checks (made payable to Arizona Exotic Animal Hospital)
- Care Credit (flexible payment plans)
Our goal is to provide flexible payment options to ensure that our services are accessible to all.
Financial Policies
Our financial policies are designed to be transparent and fair. We want to ensure that our clients feel comfortable and well-informed about the cost of care.
- A deposit may be required for complex cases or extended care to secure a treatment plan.
- We offer payment plans for eligible clients, helping to spread out the cost.
- We strive to work with clients to develop personalized payment arrangements to accommodate individual circumstances.
Billing and Insurance
We handle insurance claims efficiently and professionally. Our goal is to ensure a smooth and straightforward process for our clients.
- We accept most major pet insurance providers.
- We will assist in filing insurance claims on your behalf.
- A detailed invoice will be provided outlining all charges and treatment details.
Payment Procedures
We offer a streamlined payment process. Our goal is to make the process as simple and efficient as possible.
- Clients can make payments in person, by mail, or online (where available).
- A receipt will be issued for all payments.
- Please contact us for further details or to discuss payment options.