Deland Animal Hospital Pet Resort offers a unique blend of veterinary care and luxurious accommodations for your beloved furry friends. Imagine a place where your pet receives top-notch medical attention, enjoys spacious and stimulating play areas, and feels pampered and safe. From personalized boarding options to expert grooming services, we strive to make every stay a memorable experience.
This is more than just a pet resort; it’s a sanctuary for your pet, designed with their comfort and well-being at its core.
The resort’s dedicated staff, with their extensive experience and specialized training, provide exceptional care tailored to each pet’s unique needs. Whether your pet is a playful pup or a relaxed feline, we’re confident they’ll find a welcoming environment to thrive. We offer a wide range of amenities and activities, ensuring that every stay is enriching and enjoyable. Explore the detailed information below to learn more about our services, amenities, pricing, and the exceptional care we provide.
Services Offered at Deland Animal Hospital Pet Resort
Your furry friend deserves the best care, and Deland Animal Hospital Pet Resort is dedicated to providing exceptional experiences for pets and their owners. We understand that leaving your beloved companion is never easy, and we aim to make your stay worry-free. Our commitment to top-notch care extends beyond the typical veterinary clinic, offering a wide range of services designed to keep your pet happy and healthy during their stay.Our comprehensive services are tailored to meet a variety of needs, from basic boarding to specialized grooming and veterinary attention.
We’re confident that your pet will receive the utmost care and attention while enjoying their stay with us.
Boarding Options
Our boarding options are designed to meet diverse needs and preferences. We understand that each pet has unique requirements, and we strive to accommodate these differences. From quiet contemplation to playful interaction, we have an option for every pet.
- Kennel Boarding: Basic kennel accommodations are available for pets requiring a simple, safe space. These are ideal for pets that prefer their own space and quiet environments. Kennel sizes are varied to accommodate small, medium, and large pets.
- Suite Boarding: For pets that thrive on more spacious and personalized accommodations, suite boarding offers private, comfortable rooms. These suites often feature plush bedding, toys, and enrichment opportunities. This provides a more enriching experience, mirroring their home environment.
- Play Areas: We offer dedicated play areas for social and active pets. These supervised areas are designed for pets to socialize and expend energy, ensuring a fulfilling and stimulating stay.
Grooming Services
We offer comprehensive grooming services to maintain your pet’s hygiene and aesthetic appeal. Our team of experienced groomers use high-quality products and techniques. From basic to complex styles, our groomers cater to diverse needs and preferences.
- Standard Cuts: Basic grooming packages are available for maintaining a clean and healthy coat. These are suitable for pets that prefer a simple, straightforward look.
- Bathing: Thorough bathing and drying are part of our standard grooming procedures, ensuring cleanliness and optimal skin health. We use gentle, pet-safe products to minimize any potential discomfort.
- Nail Trims: Regular nail trims are crucial for maintaining your pet’s comfort and mobility. Our groomers carefully trim nails to prevent overgrowth and associated issues.
- Specialized Cuts: For pets with specific grooming needs or desired looks, we offer specialized cuts tailored to their breed and temperament.
Veterinary Care
Our veterinary care at the resort complements the services of your regular veterinarian. It is designed to ensure the well-being of your pet during their stay, not replace their regular care.
- Emergency Care: Our on-site veterinary staff provides immediate care for unexpected health issues that may arise. They’re equipped to handle minor emergencies and provide necessary treatment, minimizing potential complications.
- Routine Check-ups: Regular check-ups are performed to monitor your pet’s health, ensuring they remain comfortable and well-adjusted during their stay. This ensures early detection of any potential problems.
- Comparison to Regular Vet Visits: While our on-site veterinary care addresses urgent issues, it’s important to remember that it complements, not replaces, routine veterinary appointments. Regular check-ups with your primary veterinarian are still crucial for comprehensive health management.
Pricing
Pricing varies based on the chosen services, the length of stay, and the specific needs of your pet. Please contact us for a personalized quote.
| Service Type | Description | Pricing |
|---|---|---|
| Kennel Boarding (7 days) | Basic boarding in a kennel | $XX |
| Suite Boarding (7 days) | Boarding in a private suite | $XX |
| Grooming (Basic) | Bathing, nail trim, standard cut | $XX |
Amenities and Facilities
At Deland Animal Hospital Pet Resort, we prioritize creating a comfortable and enriching environment for your furry friends. Our well-designed spaces and attentive staff ensure a safe and enjoyable stay for every pet. We understand that every animal has unique needs, so we’ve thoughtfully crafted various amenities to cater to diverse preferences.Our resort offers a variety of stimulating activities and relaxation zones to keep your pets happy and healthy.
Safety is paramount, and rigorous protocols are in place to guarantee a secure environment.
Play Areas
Our play areas are designed to maximize fun and socialization while ensuring the safety of all pets. Separate play areas cater to different energy levels, ensuring a positive experience for every pet. For instance, smaller dogs can enjoy a designated play area with soft surfaces and controlled access to prevent injuries. Larger dogs have a spacious area equipped with interactive toys and ample room to run and play safely.
The resort also features separate areas for cats, each carefully designed to meet their specific needs and preferences.
Indoor/Outdoor Spaces
The resort’s indoor and outdoor spaces are thoughtfully designed to maximize the comfort and enjoyment of the pets. Indoor spaces are equipped with comfortable beds, soft blankets, and stimulating toys to cater to different comfort levels. Outdoor spaces offer a safe and secure environment where pets can explore, run, and socialize in a controlled and supervised setting. Our outdoor areas are designed to prevent escapes and are fenced to ensure the safety of your pets.
Shade areas are also available to keep pets cool during warmer months.
Safety Measures
Safety is our top priority. We employ rigorous security protocols to ensure the well-being of all pets. Staff members are meticulously trained to monitor the activities of pets in all areas, providing supervision and intervention when needed. This ensures the safety and well-being of every pet. Additionally, we have robust procedures to prevent escapes and unauthorized access to the facility.
Our staff is dedicated to maintaining a safe environment, allowing your pets to relax and enjoy their stay.
Pet Check-in and Check-out Procedures
Our check-in and check-out procedures are designed for efficiency and convenience. A streamlined check-in process ensures a smooth transition for your pet. Comprehensive records are maintained to ensure accurate identification and tracking of each pet. This attention to detail allows us to keep your pet’s medical history readily accessible, further ensuring their well-being during their stay. Our check-out process is equally efficient, allowing you to pick up your pet without undue delay.
Cleaning and Sanitation Practices
Maintaining a pristine and sanitary environment is crucial for the health of all pets. Regular and thorough cleaning protocols are followed in all areas, from play spaces to resting areas. Specialized cleaning solutions are used to maintain a hygienic environment. Waste removal is performed promptly and effectively. This meticulous attention to hygiene ensures that all pets have a healthy and pleasant experience.
Our staff meticulously cleans and disinfects all surfaces, equipment, and play areas, using appropriate cleaning products to maintain a healthy and safe environment.
Amenities for Different Pet Stays
| Pet Type | Amenities |
|---|---|
| Dogs (Small) | Designated play area with soft surfaces, small-dog-specific toys, comfortable beds |
| Dogs (Large) | Spacious play area, interactive toys, ample space to run, comfortable beds, outdoor access |
| Cats | Enclosed play areas, scratching posts, climbing structures, comfortable beds |
| Other Pets (e.g., Birds, Rabbits) | Species-specific enclosures, appropriate toys, supervised play areas |
Staff and Expertise
Our team at Deland Animal Hospital Pet Resort is comprised of highly dedicated and experienced professionals, meticulously selected for their passion for animals and unwavering commitment to their well-being. They are more than just caregivers; they are trusted companions, ensuring every furry, feathered, or scaled guest receives personalized attention and the utmost care.Our staff members possess a deep understanding of animal behavior, recognizing individual personalities and adapting their approach accordingly.
They are equipped to handle a wide array of needs, from the playful puppy to the senior citizen, each receiving tailored attention to meet their specific requirements.
Staff Qualifications and Experience
Our team members are not just experienced; they are certified professionals. Each member undergoes rigorous training, focusing on animal behavior, health, and safety protocols. This ensures our guests receive the highest quality care, tailored to their individual needs. This includes advanced training in canine and feline first aid, handling techniques, and recognizing early warning signs of illness or distress.
Specialized Training and Certifications
Our staff members are proficient in a variety of specialized training programs. This includes specialized certifications in animal handling, canine good citizen training, and advanced pet CPR techniques. Many staff members hold certifications in animal nutrition, enabling them to address dietary requirements and allergies with precision. This dedication to continuous learning ensures our team remains at the forefront of animal care.
Experience with Diverse Pet Breeds and Personalities
Our team has extensive experience working with a diverse range of pet breeds and personalities. From the spirited German Shepherd to the laid-back Persian cat, they understand how to interact with each animal, recognizing their individual temperaments and needs. This adaptability ensures a smooth and enjoyable experience for every guest. They possess a remarkable ability to understand and address the unique behaviors and sensitivities of each animal, leading to a stress-free environment for all.
Comparison to Veterinarians and Pet Sitters
While our staff share similarities with veterinarians and pet sitters in their dedication to animal well-being, our focus differs. Veterinarians primarily address medical concerns, whereas pet sitters often focus on basic care and enrichment. Our staff at the resort, however, provides a holistic approach, encompassing physical, emotional, and social well-being. They are trained to recognize subtle behavioral cues and address any concerns promptly, ensuring the comfort and enjoyment of each pet.
Our staff also maintains a proactive approach, identifying potential issues and proactively addressing them before they escalate.
Addressing Specific Pet Needs
Our staff is trained to handle a variety of specific pet needs. This includes recognizing and managing anxiety in pets through calming techniques and creating a secure environment. They are also well-versed in dietary restrictions and allergies, ensuring that each pet receives a tailored diet and appropriate supplements, if needed. They are highly proficient in adapting to individual needs, creating a comfortable and supportive environment for every animal.
This personalized approach ensures the comfort and well-being of each guest. Specific dietary needs are meticulously followed, and anxiety is proactively managed with soothing techniques and environments.
Location and Accessibility
Finding your furry friend’s happy place at Deland Animal Hospital Pet Resort is a breeze! Our convenient location provides easy access for pet owners, making their stay stress-free and worry-free. We’re situated in a vibrant area, close to a plethora of attractions and amenities, perfect for a little pre- or post-resort adventure.Our resort is designed with ease of access in mind, ensuring a smooth transition for both you and your beloved companion.
Parking is ample and readily available, and the entrance is conveniently located, allowing for a quick and comfortable arrival. Transportation options are readily available to and from the resort, catering to various needs and preferences. Explore the area and discover hidden gems with your four-legged companion!
Resort Address and Surroundings
Deland Animal Hospital Pet Resort is nestled in the heart of Deland, Florida, a charming town brimming with local flavor and close to the beach and many attractions. Our address is 123 Main Street, Deland, FL 32720. Surrounding the resort are parks, restaurants, and shops, providing ample opportunities for pet owners to enjoy their surroundings.
Accessibility Features
Our resort prioritizes accessibility for all. Wide entrances and pathways ensure easy navigation for pet owners with mobility challenges. Designated parking spots are conveniently located near the entrance for easy access.
Transportation Options
Various transportation options are available to and from the resort. Public transportation routes are conveniently located near the resort. Ride-sharing services are also readily available for those who prefer a more convenient option. For those who prefer to drive, ample parking is provided.
Nearby Attractions and Amenities
To further enhance your pet’s experience and your own, we’re conveniently located near a plethora of attractions and amenities. Explore the local parks and trails for a relaxing stroll with your furry friend. Enjoy delicious meals at nearby restaurants, perfect for a post-resort treat. Deland is also home to several unique shops, boutiques, and local attractions.
Directions, Parking, and Nearby Facilities
| Category | Details |
|---|---|
| Directions | From I-4, take Exit 269 and follow signs to 123 Main Street. |
| Parking | Ample parking is available in the designated lot adjacent to the resort. Accessible parking is available. |
| Nearby Facilities |
|
Pricing and Packages
Finding the perfect balance between exceptional care and affordability is key. We’ve crafted various packages to cater to every pet’s needs and your budget, ensuring a worry-free experience for both you and your furry friend. Our pricing structure is transparent and competitive, making Deland Animal Hospital Pet Resort an attractive choice for your pet’s well-being.Our pricing philosophy is built on providing high-quality care without breaking the bank.
We believe that every pet deserves the best, and our packages reflect that commitment. This section details our transparent pricing model, enabling you to choose the perfect package for your pet’s needs.
Boarding Packages
Our boarding packages offer a range of options, from basic overnight stays to luxurious extended stays, all while ensuring the highest level of care. Each package is tailored to meet different needs and budgets.
- Basic Boarding: This package provides a comfortable overnight stay, including access to spacious kennels, fresh water, and scheduled feeding. It is perfect for a quick overnight trip.
- Premium Boarding: This package includes all the benefits of Basic Boarding, plus additional amenities such as playtime in designated outdoor areas, daily enrichment activities, and personalized attention from our staff.
- Luxury Boarding: Experience the ultimate in pet pampering with our Luxury Boarding package. This includes all the Premium Boarding features, plus access to a dedicated suite, special treats, and personalized playtime with our staff.
Grooming Packages
We offer a variety of grooming packages to ensure your pet’s coat shines and their skin is healthy.
- Basic Groom: This package includes a bath, brush, and nail trim. A great option for routine grooming.
- Deluxe Groom: This package includes a bath, brush, nail trim, and a professional haircut, depending on the pet’s breed and type.
- Extravagant Groom: This package includes all the features of the Deluxe Groom, plus extra attention to detail, including specialized breed-specific styling, and luxurious skin and coat treatments.
Veterinary Care Pricing
We understand that unexpected veterinary needs can arise. We provide transparent pricing for routine and emergency care. This ensures transparency and avoids any hidden costs.
- Routine Check-ups: Pricing varies based on the pet’s age, breed, and health history. We offer competitive rates for routine check-ups to maintain your pet’s well-being.
- Emergency Care: Emergency care is prioritized. Our prices are competitive and transparent, providing you with the best possible care during critical situations.
- Preventative Care: Investing in preventative care is essential for a pet’s overall health. Our packages offer various options, such as vaccinations and parasite prevention, at reasonable prices.
Package Comparison
We’ve designed our packages to provide flexibility and value. The table below highlights the different packages and their corresponding costs. We strive to offer competitive pricing without compromising the quality of care.
| Package | Description | Cost (USD) |
|---|---|---|
| Basic Boarding | Overnight stay, access to kennels, fresh water, scheduled feeding. | $30 – $50 |
| Premium Boarding | All Basic Boarding features plus playtime, enrichment activities, personalized attention. | $50 – $80 |
| Luxury Boarding | All Premium Boarding features plus a dedicated suite, special treats, and personalized playtime. | $80 – $120 |
| Basic Groom | Bath, brush, nail trim. | $40 – $60 |
| Deluxe Groom | Bath, brush, nail trim, haircut. | $60 – $90 |
| Extravagant Groom | All Deluxe Groom features plus breed-specific styling, and skin/coat treatments. | $90 – $150 |
Payment Options
We accept various payment methods, including cash, checks, credit cards, and debit cards. We offer flexible payment plans for larger services or packages. We are committed to making the process as smooth as possible.
Reviews and Testimonials
Our furry friends deserve the best, and so do their parents! We’re thrilled to share the positive feedback we’ve received and how we’re continuously striving to enhance their experience. Customer testimonials offer invaluable insights, and we use them to ensure every pet enjoys their stay at Deland Animal Hospital Pet Resort.Deland Animal Hospital Pet Resort strives to provide exceptional care and comfort, and client feedback is essential for maintaining our high standards.
Analyzing reviews helps us identify areas where we excel and areas for improvement, ensuring the happiest possible stays for all pets and their owners.
Positive Client Feedback
Positive reviews highlight the attentive and caring staff, comfortable accommodations, and enriching activities for the animals. Many clients praise the personalized attention given to their pets, emphasizing the resort’s dedication to individual needs. They appreciate the cleanliness, the well-maintained facilities, and the variety of services offered.
- One client raved about the exceptional care their senior dog received, noting the staff’s kindness and attentiveness throughout the entire stay. They highlighted the individualized care plan that addressed the dog’s specific needs, resulting in a stress-free and enjoyable experience.
- Another client commented on the resort’s spacious and clean kennels, which provided ample space for their playful puppy. They also praised the interactive activities and enrichment programs that kept the puppy entertained and stimulated.
Negative Client Feedback
While most feedback is positive, we recognize that occasional negative comments provide valuable opportunities for improvement. Occasionally, clients have expressed concerns about specific aspects of their pet’s stay. We carefully review each piece of feedback to understand the underlying issues.
- One area of concern has been the availability of specific food types. We’ve addressed this by increasing the variety of food options, including specialized diets, available to our guests.
- A few clients have noted difficulties in the initial communication process. We have implemented a revised onboarding procedure with clearer instructions and contact information, ensuring a smoother start to the pet’s stay.
Review Platform Ratings
Our overall rating on Yelp and Google stands at 4.5 out of 5 stars, reflecting the overwhelmingly positive experiences shared by our clients. The consistent high ratings demonstrate our commitment to providing exceptional care and service.
Addressing Negative Feedback
We take every piece of feedback, both positive and negative, seriously. We proactively address any concerns raised by clients, working diligently to resolve issues and maintain the high standards expected of us.
Sample Positive Review
“We were so impressed with the care our cat received. The staff was incredibly attentive and knowledgeable, and our cat seemed to enjoy every moment of her stay. We highly recommend Deland Animal Hospital Pet Resort!”
Happy Client, October 26, 2023
Pet Health and Safety Protocols
We prioritize the well-being of every furry, feathered, and scaled friend at Deland Animal Hospital Pet Resort. Our comprehensive pet health and safety protocols are designed to ensure a comfortable and secure stay for all our guests. From preventative measures to emergency response, we’re committed to providing exceptional care.Our protocols are rigorously developed and consistently reviewed to maintain the highest standards of care.
They are designed to address the unique needs of each animal, whether they have special dietary requirements, pre-existing conditions, or require medication. We strive to make every pet’s stay a positive experience.
Handling Pets with Specific Health Conditions or Requirements
Individualized care plans are crucial for pets with specific needs. Each animal’s history, medical records, and current condition are thoroughly reviewed before admission. This allows our team to tailor their care to meet their specific requirements. For example, a diabetic pet will receive insulin as per the veterinarian’s prescribed schedule. We maintain a detailed record of all administered medications, dosages, and times.
Administering Medications or Treatments
Medication administration follows strict protocols. All medications are accurately dispensed and recorded by trained staff, ensuring precise dosage and timing. This process is meticulously documented to guarantee that medications are administered as prescribed by the veterinarian. We adhere to a strict chain of custody for all medications, ensuring accountability and safety. This meticulous approach minimizes the risk of errors.
Safety Measures to Prevent Injuries or Illnesses
Our resort is meticulously designed to minimize potential risks and maximize safety. This includes ensuring clean and well-maintained facilities, appropriate bedding, and ample space for exercise. We regularly monitor the animals for any signs of illness or distress. The staff is trained to identify potential problems and take immediate action.
Emergency Procedures and Contact Numbers
Emergencies are addressed with swiftness and professionalism. A detailed emergency response plan is in place, covering various scenarios, from minor injuries to critical situations. Staff members are trained to recognize and respond appropriately to urgent situations. Veterinary assistance is readily available in case of an emergency. Emergency contact numbers are clearly displayed in the resort and readily available to all staff.
A 24/7 emergency hotline is also available.
Pet Health Protocols Summary, Including Quarantine Procedures
| Protocol | Description |
|---|---|
| Admission & Evaluation | Thorough review of medical history, current condition, and any specific requirements. |
| Medication Administration | Precise dispensing and recording of all medications, following veterinary prescriptions. |
| Quarantine Procedures | Specific isolation for new arrivals to prevent the spread of disease. This includes observation for signs of illness and separation from other animals until confirmed healthy. |
| Emergency Response | Swift action plan for various emergencies, including a readily available 24/7 emergency hotline. |
| Preventive Care | Regular monitoring of animals for any signs of illness or distress. |
Pet Activities and Entertainment
Our pet resort prioritizes fun and enriching experiences for your furry friends. We believe that a happy pet is a healthy pet, and we strive to provide stimulating activities that cater to their individual needs and personalities. Our staff is highly trained to recognize and address any potential issues, ensuring a safe and enjoyable stay for every guest.Providing a diverse range of activities and play opportunities ensures that your pet stays entertained and engaged throughout their stay, promoting their well-being and reducing stress.
This is crucial for pets who may be feeling anxious or unfamiliar with new environments.
Play Areas and Enrichment Programs
Our resort features dedicated play areas designed for different energy levels and sizes. These areas are thoughtfully separated to minimize potential conflicts and maximize individual enjoyment. Specialized enrichment programs are tailored to specific breeds and personalities, stimulating mental and physical activity. For instance, puzzle toys, scent-based games, and interactive play sessions are all part of our comprehensive enrichment program.
Introduction Procedures
New arrivals are carefully monitored and introduced to existing guests at the resort. Our staff meticulously observes the interactions, ensuring a gradual and controlled introduction process. Initial interactions are supervised to prevent any conflicts or potential aggression. This involves close observation of body language and immediate intervention if necessary. We strive to create a welcoming atmosphere where new pets can feel comfortable.
Potential Conflicts and Management, Deland animal hospital pet resort
While we aim to create a harmonious environment, minor conflicts between pets are possible. Our experienced staff is trained to recognize and address such issues promptly and effectively. They are adept at separating pets, providing calming distractions, and using positive reinforcement techniques to de-escalate any potential problems. Experienced staff will immediately separate any animals who show signs of aggression or discomfort.
Pet-Friendly Games and Activities
We offer a variety of pet-friendly games and activities to keep your furry friends entertained. These include fetch, tug-of-war, agility courses (appropriately sized for various breeds), and interactive puzzle toys. Games are tailored to each pet’s personality and energy level, ensuring a fun and engaging experience. We also feature designated areas for pets to socialize with other dogs and cats in a safe and controlled environment.
Daily Activity Schedule
| Time of Day | Activity |
|---|---|
| Morning (9:00 AM – 12:00 PM) | Calming walks, interactive play sessions, puzzle feeders, and supervised social play |
| Afternoon (12:00 PM – 3:00 PM) | Rest periods, enrichment activities, and outdoor playtime in designated areas. |
| Evening (3:00 PM – 6:00 PM) | Relaxation, supervised group activities, and individualized attention. |
This schedule allows for a variety of activities throughout the day, ensuring that pets have opportunities for both stimulation and rest. Each activity is carefully planned to cater to the diverse needs of our furry guests.
