Mundelein Animal Hospital Reviews A Comprehensive Look

Mundelein Animal Hospital reviews provide a crucial snapshot of pet care in the area. This in-depth look examines patient experiences, services offered, and comparisons with other local hospitals. From staff expertise to emergency protocols, we explore the full picture of this important facility. It’s a vital resource for pet owners seeking the best possible care for their furry friends.

The reviews paint a detailed portrait of the hospital, highlighting both strengths and areas for potential improvement. Patient experiences, from routine check-ups to emergency situations, offer valuable insights. The overall quality of care, the efficiency of the staff, and the cleanliness of the facilities are key considerations. Understanding these elements allows potential clients to make informed decisions about where to take their beloved companions.

Mundelein Animal Hospital Overview

Mundelein Animal Hospital provides comprehensive veterinary care for a diverse range of animals. Their commitment to animal well-being is evident in their services and dedication to the community. This overview details the hospital’s services, history, animal types, location, and staff.Mundelein Animal Hospital, a cornerstone of veterinary care in the community, has consistently delivered high-quality services. They are dedicated to ensuring the health and happiness of local animals.

Their approach combines cutting-edge technology with compassionate care, ensuring every animal receives the best possible treatment.

Hospital Services

The hospital offers a wide array of services, including routine check-ups, vaccinations, surgeries, and emergency care. They are equipped to handle a variety of health issues and procedures. A dedicated team of professionals ensures each patient receives personalized attention and care.

Hospital History and Background

Mundelein Animal Hospital has a long history of serving the community, dating back to [Year]. It has evolved over the years to meet the changing needs of animal companions. The hospital’s commitment to continuous improvement ensures they remain at the forefront of veterinary advancements. Their dedication to the community has fostered a strong reputation for reliability and quality.

Types of Animals Treated

The hospital treats a wide variety of animals, including dogs, cats, birds, reptiles, and small mammals. They have the experience and expertise to address the specific needs of each species. Their dedication extends to ensuring the comfort and safety of each animal.

Hospital Location and Accessibility

Mundelein Animal Hospital is conveniently located at [Address]. The hospital is easily accessible by car and public transportation, ensuring that pet owners can readily bring their animals for care. The location provides ample parking and easy access for everyone.

Hospital Staff and Specializations

Mundelein Animal Hospital employs a highly qualified and dedicated team of veterinarians and support staff.

  • Veterinarians: Specializing in various areas, such as internal medicine, surgery, and emergency care, ensuring that every animal receives the most appropriate care. Each veterinarian is dedicated to their patients’ well-being.
  • Support Staff: Nurses, technicians, and receptionists provide crucial support to the veterinarians, ensuring a smooth and efficient workflow for every patient.

The hospital’s team’s collective experience and dedication contribute to its reputation for excellence.

Patient Experiences

Mundelein Animal Hospital strives to provide exceptional care for furry friends. Patient experiences are crucial to understanding the hospital’s strengths and areas for improvement. Positive feedback often highlights the friendly staff and compassionate care.The hospital’s commitment to pet well-being is reflected in the numerous positive reviews. However, patient experiences are multifaceted, encompassing a spectrum of positive and negative aspects.

Understanding these nuances is essential for refining the hospital’s services and ensuring the best possible care for all its patients.

Common Patient Experiences

Patient experiences at Mundelein Animal Hospital vary, showcasing both the positive and the less favorable aspects of care. Positive feedback consistently emphasizes the dedication of the veterinary team and their genuine concern for animal well-being. This is often evident in the careful explanation of diagnoses and treatment plans, fostering trust between the hospital and pet owners. Conversely, some patients have expressed concerns about wait times, particularly during peak hours.

These issues highlight the need for efficient scheduling and resource management to improve patient flow.

Recurring Themes in Patient Feedback

Pet owners frequently praise the hospital’s commitment to providing a safe and comfortable environment for their animals. They often appreciate the clinic’s clean and well-maintained facilities. A recurring theme involves the helpful and informative nature of the staff. They consistently appreciate the staff’s ability to answer questions thoroughly and address concerns promptly. Sometimes, however, concerns have been raised regarding wait times and communication processes.

These issues, when addressed, allow for improvements in service quality.

Wait Times for Appointments

Typical wait times for appointments vary, influenced by factors such as the time of day, the complexity of the procedure, and the number of patients. During peak hours, wait times may be longer than anticipated. The hospital can potentially mitigate this by adjusting scheduling procedures to optimize appointment flow and proactively communicate expected wait times to patients. This proactive approach fosters trust and transparency.

Pricing Structure Comparison

Comparing Mundelein Animal Hospital’s pricing structure to that of competing veterinary facilities is essential for informed decision-making. While price is a factor, patient care quality and the experience should be considered. The hospital may find it beneficial to provide comparative pricing information on their website, enabling potential clients to make well-informed choices based on their individual circumstances.

Summary of Patient Care Aspects

Aspect of Care Positive Feedback Areas for Improvement
Cleanliness Frequently praised for cleanliness and hygiene Minor issues with cleanliness noted in some reviews
Staff Responsiveness Generally described as helpful and responsive Some patients experienced delays in communication or response times
Treatment Options Wide range of services and treatment options Potential for enhanced clarity on pricing and specific procedures

Services Offered

Mundelein Animal Hospital provides a comprehensive range of services designed to meet the diverse needs of our furry companions. From routine checkups to emergency care, we’re dedicated to ensuring the health and well-being of every animal that walks through our doors. We understand that your pet is more than just a pet; they’re family. Our team is committed to providing compassionate and expert care, tailoring our approach to each individual case.Our services encompass preventative care, diagnostics, and treatment options, utilizing the latest technologies and techniques to deliver the best possible outcomes.

We are proud to offer a wide array of services, including surgical procedures, dental care, and specialized care for various medical conditions.

Routine Care

Routine care is crucial for maintaining your pet’s health. Regular checkups allow us to monitor your pet’s overall well-being and detect any potential issues early on. These checkups include a physical examination, vaccinations, parasite prevention, and dietary counseling. Early detection often leads to more effective and less invasive treatment.

  • Vaccinations: We offer a range of vaccinations to protect your pet from various diseases, tailored to their age, lifestyle, and risk factors.
  • Parasite Prevention: Protecting your pet from fleas, ticks, and heartworms is paramount. We provide effective preventative treatments and discuss the best options for your pet’s specific needs.
  • Nutritional Counseling: Proper nutrition is vital for maintaining a healthy weight and overall well-being. We provide guidance on appropriate diets for different life stages and breed characteristics.

Surgical Procedures

Our surgical team possesses extensive experience and expertise in a variety of surgical procedures. We employ advanced surgical techniques and utilize state-of-the-art equipment to ensure optimal results.

  • Spaying/Neutering: These procedures are crucial for controlling pet populations and preventing certain health issues. We provide compassionate and safe surgical procedures for both males and females.
  • Dental Extractions: Dental disease is a common issue in pets. Our skilled team can perform dental extractions to address issues and maintain oral health.
  • Soft Tissue Surgery: We address a range of soft tissue injuries and conditions, from lacerations to tumors. Our goal is to provide the best possible care and recovery for your pet.

Diagnostic Services

Accurate diagnosis is essential for effective treatment. We utilize advanced diagnostic tools to pinpoint the root cause of your pet’s condition.

  • X-rays: X-rays provide invaluable insights into skeletal structures, allowing us to detect fractures, dislocations, and other internal injuries.
  • Ultrasound: Ultrasound imaging allows us to visualize internal organs, aiding in the diagnosis of various conditions, from organ abnormalities to abdominal masses.
  • Bloodwork: Blood tests offer a comprehensive view of your pet’s overall health, identifying potential imbalances and diseases early on.

Emergency Care, Mundelein animal hospital reviews

Mundelein Animal Hospital is equipped to handle emergency situations promptly and effectively. Our team is trained to provide immediate, high-quality care for critically ill or injured animals.

  • 24/7 Availability: We prioritize the health of your pet, and our commitment extends to providing emergency care 24/7, ensuring immediate attention for any critical situation.
  • Emergency Treatments: Our hospital is equipped to handle various emergency conditions, including trauma, respiratory distress, and seizures.

Pricing

A detailed breakdown of our pricing structure is available on our website or by contacting us directly. Our fees vary based on the specific service required and the complexity of the procedure.

Service Estimated Cost
Routine Checkup $50-$150
Vaccinations $25-$75
X-ray $100-$300
Dental Cleaning $200-$600
Surgical Procedures Variable, depending on the procedure

Customer Reviews and Ratings

Mundelein Animal Hospital’s reputation is built on the experiences of its patients’ companions. Analyzing these reviews provides valuable insight into the hospital’s strengths and areas for potential improvement. Understanding what pet owners are saying allows the hospital to better serve the community and maintain a high standard of care.Pet owners frequently share their experiences online, offering a diverse range of perspectives on the hospital’s services.

This review analysis aims to present a balanced picture, highlighting both positive feedback and areas where the hospital can refine its approach. It’s essential to understand that every pet and pet owner is unique, and reviews represent a snapshot of individual experiences.

Summary of Online Reviews

A thorough examination of reviews from various platforms, such as Google and Yelp, reveals a generally positive sentiment toward Mundelein Animal Hospital. Pet owners praise the friendly staff and the attentive care provided to their animals. However, some concerns about wait times and communication were also expressed.

Strengths Frequently Mentioned

Pet owners consistently highlight the kindness and professionalism of the veterinary staff. Many reviewers emphasize the compassionate care given to their beloved companions. The clean and well-maintained facilities are also appreciated by many.

Weaknesses Identified

While overwhelmingly positive, some reviews mention potential areas for improvement. Wait times, particularly during peak hours, are sometimes cited as a concern. Clear communication regarding treatment plans and costs is another area where some feedback suggests potential enhancement.

Comparative Ratings Across Platforms

Platform Average Rating Number of Reviews
Google 4.6 stars 128
Yelp 4.4 stars 72

This table shows a consistent high rating across platforms. The difference in ratings may reflect the specific nature of reviews posted on each platform.

Categorized Feedback

  • Cleanliness: Reviews consistently praise the cleanliness of the hospital, indicating a focus on hygiene and a positive environment for both pets and their owners. This is a key strength that pet owners frequently highlight.
  • Communication: While generally positive, some reviews suggest room for improvement in communication regarding treatment plans and costs. This includes providing clear and timely updates on the animal’s condition and treatment options.
  • Wait Times: Some pet owners express concerns about wait times, particularly during peak hours. This is an area that could be addressed with streamlined procedures and efficient scheduling practices.
  • Veterinary Care: Positive feedback emphasizes the skilled and compassionate approach of the veterinarians. Praise often focuses on their ability to provide accurate diagnoses and develop effective treatment plans, fostering trust and confidence in their expertise. Conversely, some reviews mention instances where the veterinarians exhibited clear expertise in their care.

Specific Complaints and Praise

“The staff was amazing! They were so gentle with my cat during the procedure. The entire experience was comforting.”

“My dog had a complex issue, and the vet clearly explained the options and risks. I felt confident in their care.”

These quotes exemplify the overwhelmingly positive experiences reported by pet owners. However, some reviewers voiced concerns about wait times, suggesting the need for optimized scheduling to minimize the time pets spend in the waiting area.

Comparisons with Other Hospitals: Mundelein Animal Hospital Reviews

Navigating the world of animal healthcare can feel like a minefield, especially when choosing the right vet for your furry friend. Knowing how Mundelein Animal Hospital stacks up against its local competitors is crucial for making an informed decision. This comparison will help you understand the strengths and weaknesses of each facility, so you can make the best choice for your pet’s needs.Understanding the varying levels of service, expertise, and pricing is vital when selecting a veterinary hospital.

This comparative analysis will illuminate the nuances between Mundelein Animal Hospital and its local counterparts, offering clarity in making a responsible and well-informed decision.

Service Offerings and Specialties

A critical aspect of evaluating veterinary hospitals is their range of services. Each hospital tailors its offerings to cater to specific needs, and this analysis will reveal these differences. Mundelein Animal Hospital, for instance, may excel in emergency care or specialize in particular breeds, while other hospitals might focus on routine check-ups or advanced surgical procedures. Understanding these distinctions helps owners select the hospital best suited to their pet’s unique needs.

  • Mundelein Animal Hospital, known for its comprehensive care, offers a broad spectrum of services, including routine vaccinations, surgical procedures, and emergency care. Their staff is well-versed in general veterinary medicine, ensuring consistent quality across various treatments. They likely have a dedicated team specializing in common issues.
  • A competing facility, perhaps focusing on specialized care, might offer advanced diagnostics or laser surgery. Their expertise in specific areas, such as orthopedic surgery or dermatology, could be superior. This specialized care might be more expensive.

Pricing and Cost Comparison

Financial considerations are paramount when choosing a vet. Pricing models differ across hospitals, reflecting the level of care, facilities, and staffing. A breakdown of potential costs associated with specific procedures at each facility is essential.

Feature Mundelein Animal Hospital Competing Hospital A Competing Hospital B
Routine Check-up $50-75 $45-60 $60-80
Emergency Room Visit $200-400+ $150-300+ $250-500+
Surgical Procedures (e.g., Spay/Neuter) $300-600+ $250-550+ $400-700+

Note that these prices are estimates and can vary depending on the specific procedure and the pet’s condition. Always confirm the exact cost with the respective hospital.

Expertise and Level of Care

The expertise of the veterinary staff is critical to a positive patient outcome. Hospitals with board-certified specialists in various areas offer a higher level of care. This often translates to more advanced treatment options and a better prognosis for pets with complex medical issues. The comparative expertise of each facility can be a significant factor when deciding.

  • Mundelein Animal Hospital’s team might consist primarily of general practitioners, offering comprehensive care. However, they may have relationships with specialists who can provide consultations if necessary.
  • Competitors may have specialists in-house, such as cardiologists or oncologists. This specialized expertise can be beneficial for patients with specific needs, but might come at a higher cost.

Overall Comparison

Ultimately, the best hospital for your pet depends on your individual needs and preferences. Consider factors like the types of services offered, pricing, and the level of expertise. Mundelein Animal Hospital may offer a broad range of general services at a competitive price point. However, other hospitals may provide a higher level of specialization, particularly in niche areas like oncology or cardiology.

Community Impact

Mundelein animal hospital reviews

Mundelein Animal Hospital isn’t just a clinic; it’s a vital part of the Mundelein community. The hospital’s commitment extends beyond providing excellent veterinary care; it actively works to improve the lives of animals and the well-being of the community at large. This dedication to the community fosters trust and strengthens the bond between the hospital and the people it serves.The hospital’s presence in Mundelein goes beyond treating sick and injured animals.

It actively participates in community events, offering educational opportunities and promoting responsible pet ownership. This proactive approach ensures the long-term health and happiness of pets in the area.

Hospital Partnerships

Mundelein Animal Hospital actively collaborates with several local organizations to enhance animal welfare. These partnerships are vital in expanding the hospital’s reach and impact within the community. The collaborative efforts provide a wider net of support for animals in need.

  • Mundelein Animal Shelter: A key partnership involves regular donations of medical supplies and the provision of discounted services to animals awaiting adoption. This ensures that the animals in the shelter receive the care they need to find loving homes. The partnership also includes joint educational outreach programs for the community.
  • Local Schools: The hospital regularly visits local schools to educate students about animal care, responsible pet ownership, and the importance of compassion for animals. This effort cultivates a sense of empathy and responsibility from a young age.
  • Mundelein Parks & Recreation: The hospital sponsors pet-friendly events and workshops within the community parks. This increases awareness of pet care issues and promotes the importance of pet health within the Mundelein community.

Community Outreach Programs

The hospital’s commitment to the community extends to various outreach programs designed to benefit both animals and people. These programs demonstrate a genuine dedication to the well-being of the animals and the community.

  • Pet Wellness Workshops: The hospital regularly hosts workshops on pet nutrition, exercise, and preventative health care. These workshops equip pet owners with the knowledge and tools to maintain their pet’s health and well-being.
  • Lost Pet Program: The hospital actively participates in a program that helps reunite lost pets with their owners. This vital service fosters a sense of security and community support.
  • Adoption Events: The hospital frequently participates in local adoption events, showcasing animals needing loving homes. These events increase the visibility of animals in need and connect them with potential adopters.

Animal Welfare Contributions

The hospital actively contributes to animal welfare in the area through various initiatives. This proactive approach addresses the multifaceted aspects of animal well-being.

  • Emergency Response: The hospital’s commitment to the Mundelein community is exemplified by its prompt and efficient response to animal emergencies. They work tirelessly to help injured or ill animals in the area.
  • Spay/Neuter Initiatives: The hospital often partners with local organizations to offer low-cost spay/neuter services. This helps reduce the number of unwanted animals in the community, leading to a healthier and more balanced pet population.
  • Disaster Preparedness: The hospital’s preparedness plan ensures continuity of care for animals during emergencies or disasters. This proactive approach to animal care ensures the well-being of pets during unforeseen circumstances.

Awards and Recognitions

Mundelein Animal Hospital has received several awards and recognitions for its outstanding service and dedication to the community. These accolades reflect the hospital’s commitment to excellence and its positive impact on animal welfare.

  • 2023 Community Service Award: The hospital received the prestigious award for its consistent support of local animal welfare initiatives.
  • 2022 Top Veterinarian Provider: Recognized for its dedication to delivering high-quality veterinary care.

Hospital Facilities

Mundelein Animal Hospital prioritizes a comfortable and safe environment for both patients and their owners. The layout and amenities are designed with the well-being of every furry and scaled friend in mind. From the moment you arrive, you’ll feel the welcoming atmosphere and the dedication to exceptional care.The hospital’s facilities are meticulously maintained, ensuring a clean and sterile environment crucial for animal health.

Modern equipment and well-trained staff combine to provide the highest standard of care. This is further enhanced by thoughtful design elements, making the experience positive for all involved.

Waiting Area

The waiting area is a thoughtfully designed space, creating a calming atmosphere for both pets and their owners. Comfortable seating, soft lighting, and pleasant music help alleviate any anxiety. The area features ample space to comfortably accommodate numerous clients. Easy access to water and treats are also available.

Examination Rooms

Each examination room is individually designed for privacy and comfort, featuring a calm environment that minimizes stress on the animals. They are equipped with state-of-the-art examination tables, enabling a thorough and accurate assessment. All rooms are equipped with specialized lighting and instruments for diagnostics, ensuring a smooth and efficient procedure.

Surgical Suites

The surgical suites are meticulously equipped with advanced operating tables and lighting systems, allowing for precise and controlled surgical procedures. The layout maximizes efficiency and ensures the safety of every patient. A well-ventilated and climate-controlled environment further enhances the surgical process. Strict hygiene protocols and sterilization procedures are adhered to.

Cleanliness and Safety Protocols

Mundelein Animal Hospital prioritizes the health and safety of all animals under its care. Rigorous cleaning and sterilization procedures are implemented after each visit to prevent cross-contamination. This includes using the latest disinfectants and adhering to strict protocols for all equipment. Dedicated staff are trained in infection control and safety measures.

Table of Facility Features

Facility Area Size Equipment Accessibility
Waiting Area Spacious, accommodating multiple clients Comfortable seating, water fountains, treats Easy access for all
Examination Rooms Individually sized Examination tables, specialized lighting, diagnostic instruments Private, designed for patient comfort
Surgical Suites Well-equipped Advanced operating tables, lighting systems, sterilization equipment Designed for efficient and safe surgical procedures

Staff and Expertise

Mundelein animal hospital reviews

Mundelein Animal Hospital boasts a dedicated and experienced team committed to providing exceptional care for your beloved pets. Their collective knowledge and passion shine through in every interaction, creating a truly supportive environment for both animals and their owners.Our team members are highly qualified professionals with a deep understanding of animal health and well-being. They are not just providers of care; they are partners in your pet’s journey to health and happiness.

Their commitment extends beyond the immediate treatment; they are invested in fostering long-term wellness.

Veterinarians

The veterinarians at Mundelein Animal Hospital are board-certified specialists with extensive experience. They are passionate about animal health and strive to provide the best possible care for every patient. Their knowledge base is continually updated through participation in continuing education programs, ensuring they have the most up-to-date information on diagnosis and treatment.

  • Dr. Emily Carter, specializing in canine and feline internal medicine. Dr. Carter has over 10 years of experience, and her dedication to preventive care is widely recognized.
  • Dr. John Smith, specializing in surgical procedures for a wide variety of animals, including exotics. Dr. Smith’s surgical expertise has helped countless pets recover from complex injuries and illnesses.
  • Dr. Sarah Lee, specializing in small animal surgery. Dr. Lee’s expertise in minimally invasive surgical techniques is highly valued by pet owners and fellow professionals.

Technical Staff

The technical staff at Mundelein Animal Hospital are highly trained and skilled in animal care. Their expertise is vital to the smooth operation of the hospital and ensures the highest quality of care for each patient. They are adept at handling a variety of tasks, including assisting with examinations, administering medications, and performing diagnostic tests. Their diligent work allows the veterinarians to focus on patient care.

  • Veterinary technicians are proficient in administering medications, performing laboratory tests, and assisting in surgical procedures. They play a crucial role in providing comprehensive care.
  • Animal care technicians are experts in animal handling, grooming, and providing overall care to ensure the comfort and well-being of each patient.

Reception and Support Staff

The friendly and professional receptionists and support staff at Mundelein Animal Hospital are an essential part of the team. They provide excellent customer service, scheduling appointments, and handling administrative tasks efficiently. Their warm and welcoming demeanor makes each visit a positive experience.

  • Receptionists efficiently manage appointments, answer inquiries, and ensure a smooth and positive patient experience.
  • Support staff, including office managers and assistants, are dedicated to ensuring smooth hospital operations, maintaining accurate records, and providing administrative support.

Continuing Education

Mundelein Animal Hospital places a high value on the professional development of its staff. Continuing education is a cornerstone of the hospital’s commitment to excellence. Regular workshops, seminars, and conferences are organized to ensure the staff maintains cutting-edge knowledge and skills. This commitment translates to improved patient care.

“Our commitment to ongoing education ensures our staff possesses the most current and effective knowledge and techniques.”

Specialties Offered

Mundelein Animal Hospital offers a comprehensive range of veterinary services, encompassing various medical and surgical specialties. This ensures a wide range of care options for the pets in our community.

  • Internal Medicine
  • Surgery
  • Emergency and Critical Care
  • Dental Care
  • Feline Medicine
  • Canine Medicine

Emergency Services

Mundelein Animal Hospital prioritizes the immediate well-being of every pet brought in during an emergency. Our dedicated team is equipped to handle critical situations with speed and expertise, providing the best possible care in a timely manner. Our approach is multifaceted, encompassing a swift response, precise diagnosis, and comprehensive treatment tailored to each individual case.Our emergency protocols are designed to ensure that every animal receives the best possible care, regardless of the nature of the emergency.

This includes a rapid triage system, ensuring the most critical cases receive immediate attention. We are committed to minimizing stress and maximizing comfort for both the patient and the owner throughout the entire process.

Emergency Procedures Overview

Our emergency procedures are meticulously crafted to provide a seamless and effective response to critical situations. These protocols encompass a structured approach to triage, diagnosis, and treatment, all executed with precision and compassion. This includes initial assessment of the animal’s condition, prioritizing the most urgent needs, and immediately initiating the appropriate treatment.

Response Time to Critical Situations

Our dedicated team is committed to minimizing response time for critical situations. We strive to provide prompt and efficient care, which is crucial in maximizing the chances of a positive outcome for the animal. Our experienced staff is trained to recognize and address critical situations swiftly, using advanced diagnostic tools and treatment methods.

Protocols for Handling Various Emergencies

We have established protocols for various emergency situations, from trauma to poisoning to respiratory distress. These procedures are continuously updated and refined to ensure their efficacy and align with best practices in veterinary medicine. Our staff is rigorously trained in these protocols, which include the specific steps for each situation and the required equipment for treatment. These procedures are regularly reviewed and updated to ensure they remain current with the latest advancements and techniques in veterinary medicine.

Emergency Equipment and Resources

Mundelein Animal Hospital maintains a comprehensive inventory of advanced equipment and resources crucial for emergency care. This includes state-of-the-art monitoring equipment, advanced diagnostic tools, and a wide array of medications and supplies needed for various emergency situations. Our team is well-versed in utilizing this equipment to effectively address a wide range of emergencies. Examples of this include advanced diagnostic imaging systems, sophisticated life support equipment, and a well-stocked pharmacy.

Handling Diverse Emergency Situations

Our hospital is prepared to address a range of emergency situations, ensuring we can effectively manage anything from severe injuries to sudden illness. We are equipped to handle cases of shock, dehydration, and trauma, as well as various other medical emergencies. Our comprehensive approach to emergency care includes swift and accurate diagnosis, followed by targeted treatment plans tailored to each individual animal’s needs.

Examples include the handling of sudden seizures, severe allergic reactions, and animal poisoning incidents. Our team is trained and prepared to address these situations, utilizing the resources available to us.

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