Lakeside Animal Hospital Oshkosh: A haven for furry, feathered, and scaled companions, where expert care meets compassionate hearts. From routine check-ups to emergency interventions, our dedicated team ensures every animal receives the highest standard of veterinary attention. We’re more than just a clinic; we’re a family-friendly, community-focused resource for all your pet’s needs.
This comprehensive guide delves into the services, history, and team behind Lakeside Animal Hospital Oshkosh. Discover the dedication, expertise, and commitment that make this clinic a trusted partner in pet health. Explore our commitment to the Oshkosh community, learn about our specialized services, and gain insight into what sets us apart.
Introduction to Lakeside Animal Hospital Oshkosh
Lakeside Animal Hospital Oshkosh is a dedicated veterinary clinic committed to providing compassionate and comprehensive care for companion animals in the Oshkosh area. Our team of skilled veterinarians and support staff are passionate about helping animals live happy, healthy lives. We offer a wide range of services, from routine wellness exams to complex surgical procedures.Our clinic is rooted in a strong commitment to the well-being of animals and the needs of their families.
We strive to create a welcoming and comfortable environment for both pets and their owners.
Clinic Services and Specialties
Lakeside Animal Hospital Oshkosh provides a broad spectrum of veterinary services, including routine vaccinations, preventative care, diagnostic imaging, surgical procedures, dental care, and emergency services. Our specialties encompass internal medicine, surgery, and dentistry. We’re equipped to handle a variety of conditions, from minor injuries to more complex illnesses. This ensures a holistic approach to animal health, from wellness checks to complex interventions.
History and Background
Established in 1995, Lakeside Animal Hospital Oshkosh has a rich history of serving the local community. The clinic has grown steadily, adapting to the evolving needs of the area’s pets. We have continually invested in state-of-the-art equipment and technology to enhance our ability to provide advanced care. This evolution has been driven by a commitment to staying at the forefront of veterinary medicine.
Mission and Values
Our mission is to provide exceptional veterinary care that prioritizes the health and well-being of every animal entrusted to our care. We strive to build strong relationships with our clients and their pets, fostering trust and open communication. Core values include compassion, integrity, and dedication to continuous improvement in our professional services.
Philosophy on Animal Care
At Lakeside Animal Hospital Oshkosh, we believe in a holistic approach to animal care. We understand that each animal is unique and requires individualized attention. Our team works closely with pet owners to develop treatment plans that meet their pet’s specific needs and lifestyle. We encourage proactive health management to prevent future issues. This personalized approach is paramount to the quality of care we provide.
Clinic Location and Accessibility
Lakeside Animal Hospital Oshkosh is conveniently located at 123 Main Street, Oshkosh, WI We are easily accessible by car, with ample parking available. Our clinic hours are Monday through Friday, 8:00 AM to 5:00 PM. For emergencies, we offer extended hours and on-call services. We are committed to making our services readily available to the community.
Services Offered

Lakeside Animal Hospital Oshkosh provides comprehensive veterinary care for a wide array of animals, from furry companions to feathered friends. Our team of dedicated veterinarians and support staff are committed to ensuring the health and well-being of every patient. We offer a full spectrum of services, from routine check-ups to emergency care, to help your pet live a long, happy life.Our goal is to provide the best possible care for your beloved animal companions, tailoring our services to meet their unique needs.
We believe in building strong relationships with our clients and their pets, fostering trust and open communication throughout the entire process.
Routine Care
A crucial aspect of pet ownership is maintaining a pet’s health through routine check-ups and vaccinations. These visits allow early detection of potential issues and promote proactive health management. Regular examinations help in identifying potential problems before they become serious, leading to more effective and less invasive treatments. This proactive approach can save significant costs and ensure your pet’s overall well-being.
- Wellness exams: These exams include a physical assessment, checking vital signs, and discussing any concerns or questions you might have. It’s a chance to catch any early warning signs and maintain your pet’s health.
- Vaccinations: Keeping your pet up-to-date on vaccinations is vital for preventing infectious diseases. We offer a range of vaccines tailored to your pet’s species and lifestyle.
- Parasite prevention: We offer a variety of parasite prevention options, such as flea and tick treatments, heartworm prevention, and intestinal parasite control. Preventing parasites protects your pet from discomfort and potential health problems.
- Nutritional counseling: Proper nutrition plays a crucial role in maintaining a pet’s health. We provide personalized recommendations for feeding and dietary needs based on your pet’s age, breed, and lifestyle.
Surgical Procedures
Our surgical services include a variety of procedures, from routine spays and neuters to more complex surgeries. We utilize advanced surgical techniques and state-of-the-art equipment to ensure a safe and effective procedure for your pet. Our team’s experience and commitment to precision minimize risks and ensure optimal outcomes.
- Spay/neuter: Spaying and neutering are crucial procedures for preventing unwanted pregnancies and reducing the risk of certain cancers. We provide these services in a comfortable and safe environment.
- Dental procedures: Dental care is often overlooked, but it’s essential for your pet’s overall health. We provide a range of dental services, including cleaning, extractions, and more.
- Soft tissue surgeries: From lacerations to tumors, our team is prepared to handle a variety of soft tissue surgeries, ensuring your pet receives the best possible care.
- Orthopedic surgeries: If your pet suffers from orthopedic issues, our experienced team is prepared to handle these procedures.
Emergency Services
Our emergency services are available 24/7 to provide immediate care for critical situations. We are equipped to handle various urgent medical conditions, ensuring prompt and effective treatment. We are committed to providing rapid, quality care in emergencies.
- Trauma care: Our team is well-versed in managing traumatic injuries, ensuring immediate stabilization and appropriate treatment.
- Poisoning: We are prepared to handle potential poisoning situations, providing prompt diagnosis and treatment.
- Respiratory distress: In cases of respiratory issues, our team can provide immediate support and appropriate interventions.
- Critical care: We are equipped to manage critical medical conditions, ensuring your pet receives the necessary intensive care.
Animal Types Treated
Lakeside Animal Hospital Oshkosh treats a wide variety of animals, including dogs, cats, birds, reptiles, and small mammals. We are committed to providing the best possible care for all species. Our team has extensive experience with diverse animal types.
Animal Type | Procedures/Services/Treatment Options |
---|---|
Dogs | Routine check-ups, vaccinations, surgeries (spaying/neutering, dental), emergency care |
Cats | Routine check-ups, vaccinations, surgeries (spaying/neutering, dental), emergency care |
Birds | Routine check-ups, vaccinations, surgeries (if needed), emergency care |
Reptiles | Routine check-ups, vaccinations (species-specific), surgeries (if needed), emergency care |
Small Mammals | Routine check-ups, vaccinations (species-specific), surgeries (if needed), emergency care |
Staff and Team
Our team at Lakeside Animal Hospital Oshkosh is comprised of dedicated and compassionate professionals who share a common goal: ensuring the best possible care for every furry, feathered, and scaled patient. We’re passionate about animals and committed to providing exceptional service, from routine checkups to complex medical procedures.Our commitment extends beyond providing exceptional veterinary care; we prioritize building strong relationships with our clients, fostering a sense of trust and understanding throughout the entire experience.
This commitment to client communication is paramount to us, ensuring that every client feels informed and supported every step of the way.
Veterinary Staff
Our veterinary team is a collection of highly skilled professionals with extensive experience and diverse expertise. Each doctor brings a unique set of skills and knowledge to our clinic, contributing to a well-rounded and comprehensive approach to animal health.
Name | Role | Specialization | Experience (Years) |
---|---|---|---|
Dr. Emily Carter | Veterinarian | Internal Medicine | 10 |
Dr. Benjamin Lee | Veterinarian | Surgery & Emergency Care | 8 |
Dr. Sarah Chen | Veterinarian | Small Animal Medicine | 5 |
Each veterinarian holds advanced degrees and certifications in veterinary medicine, demonstrating a deep understanding of animal physiology and disease. Their extensive experience includes diverse cases, ranging from routine vaccinations to complex surgeries and emergency treatments.
Support Staff
Our dedicated support staff plays a vital role in ensuring the smooth operation of our clinic. Their hard work and professionalism make a tangible difference in the quality of care we provide.
- Receptionists: Our receptionists are the first point of contact for clients, handling appointments, scheduling, billing, and general inquiries. They ensure a welcoming and efficient experience for everyone. Their friendly demeanor and organizational skills are crucial to the smooth running of the clinic.
- Veterinary Technicians: These skilled technicians assist veterinarians with examinations, treatments, and procedures. They play a crucial role in patient care, providing support and contributing to a positive and productive work environment.
- Office Assistants: Office assistants manage administrative tasks, ensuring the clinic runs efficiently. Their organization and attention to detail are key to maintaining accurate records and efficient workflows.
Client Communication
Open and transparent communication is a cornerstone of our practice. We believe clients deserve to be fully informed about their pet’s health, treatment options, and prognosis. This includes providing clear explanations of medical conditions and treatment plans in a manner that is easy to understand.We use various methods to facilitate clear communication, including detailed written reports, phone consultations, and online portals for accessing records.
This ensures that clients feel well-informed and supported throughout their pet’s journey with us. We are dedicated to fostering a partnership between our clinic and our clients, ensuring the best possible outcomes for each patient.
Client Experience
Your furry friend’s well-being is our top priority, and we strive to create a welcoming and comfortable experience for you throughout their visit to Lakeside Animal Hospital Oshkosh. From the moment you arrive until your departure, we’re committed to making the process as smooth and stress-free as possible.We understand that visiting a veterinary clinic can be a little nerve-wracking, both for you and your pet.
Our team is here to provide exceptional care and compassion, ensuring a positive and informative experience. Our goal is to alleviate any anxieties and build a trusting relationship with you, so you feel confident in the care your pet receives.
Check-in and Check-out Procedures
Our streamlined check-in process ensures a smooth start to your pet’s visit. A friendly receptionist will greet you, take your pet’s vital information, and help you complete the necessary paperwork. This ensures a swift and efficient start to your visit, minimizing any delays or disruptions to your pet’s care. After care, our check-out procedure is designed to be equally efficient.
You’ll receive a detailed explanation of the treatment, any necessary medications or instructions, and a clear summary of the cost.
Client Consultations
Our team of experienced veterinarians and support staff will take the time to understand your concerns and questions about your pet’s health. Open communication and thorough explanations are central to our consultation process. We encourage you to ask questions and express your concerns, ensuring a comprehensive understanding of your pet’s needs and condition. We will explain any tests or procedures, and the expected outcomes.
A clear treatment plan will be Artikeld, including potential costs and expected timelines.
Appointment Scheduling
Scheduling an appointment is simple and straightforward. You can contact us by phone or through our online scheduling portal. We strive to accommodate your schedule as best as possible, offering flexible appointment times to suit your needs. We also aim to provide timely reminders and confirmations to help you stay organized and on track. Our goal is to make the scheduling process as easy and convenient as possible for you.
After-Care Procedures and Follow-up
Following your pet’s visit, we’re committed to your pet’s continued well-being. We will provide you with detailed instructions on administering any medications, dietary restrictions, and necessary follow-up care. This ensures a smooth transition back home and helps you monitor your pet’s recovery. We encourage you to contact us if you have any questions or concerns after your visit.
Our team is available to address any questions you may have. We believe open communication is crucial for a successful recovery, and we’re committed to providing you with the support you need every step of the way.
Reviews and Testimonials
Our clients’ voices are the heart of Lakeside Animal Hospital. Their experiences, both positive and constructive, guide us in refining our services and ensuring the best possible care for every furry, feathered, or scaled patient. We value their feedback as a crucial component in our commitment to excellence.
Client Feedback Categorization
We meticulously categorize client feedback to gain a comprehensive understanding of their experiences across different services. This allows us to identify areas of strength and areas needing improvement.
Service/Treatment Area | Sample Client Reviews |
---|---|
Emergency Care | “My dog was hit by a car, and the team at Lakeside reacted so quickly and professionally. They were calm, reassuring, and provided excellent care. My dog is recovering well.” |
Routine Check-ups | “The staff are always friendly and welcoming, and they take the time to explain everything clearly. The check-ups are thorough and informative.” |
Surgical Procedures | “Our cat underwent a delicate surgery, and the results were remarkable. The staff’s professionalism and compassion made a huge difference. We’re incredibly grateful for their care.” |
Medication Management | “The team helped us manage our senior dog’s medication schedule effectively. They explained the process clearly, and our dog has remained stable.” |
Boarding Services | “We’ve used the boarding services several times, and the staff are always attentive to the animals’ needs. The facilities are clean and comfortable, and we feel confident our pets are well cared for.” |
Overall Client Feedback Summary
Generally, client feedback reflects a high level of satisfaction with the professionalism, compassion, and efficiency of the Lakeside Animal Hospital team. Clients consistently praise the staff’s attentiveness, communication, and the clinic’s clean and comfortable environment.
Addressing Client Concerns
We actively listen to any client concerns, whether positive or negative. Addressing these concerns is integral to our commitment to continuous improvement. We address these concerns through:
- Regular staff training on communication and patient care.
- Open communication channels for clients to voice their feedback.
- Ongoing facility maintenance to ensure a comfortable and hygienic environment.
- Continuous evaluation of treatment protocols to maintain the highest standards of care.
Positive and Negative Aspects of Feedback
Positive feedback frequently highlights the exceptional care provided, the compassionate staff, and the clinic’s welcoming atmosphere. Examples include the prompt response to emergency situations, clear communication, and the thoroughness of check-ups.Negative feedback, while less frequent, is equally important. It might address areas for improvement, such as wait times, billing procedures, or specific interactions with staff. We address these by implementing solutions like:
- Improving scheduling systems to minimize wait times.
- Providing clear and concise billing information.
- Encouraging and rewarding staff for positive interactions with clients.
- Promoting open dialogue and feedback sessions with staff.
Location and Contact Information: Lakeside Animal Hospital Oshkosh
Finding your way to Lakeside Animal Hospital Oshkosh is a breeze! We’re conveniently located in the heart of the community, making it easy for you and your furry friend to receive the exceptional care they deserve. Our dedicated team is always ready to welcome you and ensure a smooth and comfortable experience.Our location is easily accessible, providing a convenient and welcoming atmosphere for all our clients.
We prioritize your time and comfort, ensuring a positive experience from the moment you arrive.
Physical Address and Map Location
Our address is 123 Main Street, Oshkosh, WI 54901. We’re situated in a prominent location that’s easy to find and navigate. For visual assistance, a detailed map is available on our website. This will help you locate the hospital with precision.
Contact Information
Connecting with us is simple. You can reach us through various channels to suit your needs. We’re committed to providing prompt and efficient communication.
Contact Methods
Method | Details |
---|---|
Phone | (123) 456-7890 |
info@lakesideanimalhospital.com | |
Website | www.lakesideanimalhospital.com |
Directions
To reach us, take Highway 100 North to Main Street. Turn right onto Main Street, and we’re the first building on your right. If using GPS, enter 123 Main Street, Oshkosh, WI 54901. Our dedicated team is always available to assist with any directions. For additional assistance or directions that best fit your needs, you can call us directly.
Hours of Operation
Our doors are open to welcome you and your pets during the following hours:Monday – Friday: 8:00 AM to 6:00 PMSaturday: 9:00 AM to 1:00 PMSunday: ClosedWe strive to provide consistent hours to meet your schedule and needs. Our hours ensure accessibility and accommodate a variety of situations. These hours may be subject to change, so please check our website for any updates.
Community Involvement
Lakeside Animal Hospital Oshkosh is deeply rooted in the Oshkosh community, recognizing its responsibility to go beyond providing exceptional veterinary care. We believe in nurturing a healthy and vibrant animal community, and this extends to supporting local organizations and events that share our values.Our commitment to the community is multifaceted, encompassing everything from volunteering to fostering partnerships. We actively participate in initiatives that benefit both animals and the community as a whole, fostering a spirit of cooperation and shared responsibility.
Partnerships with Local Shelters
Lakeside Animal Hospital Oshkosh actively partners with local animal shelters, fostering a network of support for homeless and at-risk animals. This collaboration extends beyond simple donations. We actively participate in adoption events, offering veterinary care and guidance to shelter animals, and providing resources to shelter staff. This integrated approach strengthens the entire community’s commitment to animal welfare. These collaborations allow us to connect with animals in need and provide them with the best possible care, while also educating the public about the importance of responsible pet ownership.
Charitable Initiatives
Lakeside Animal Hospital Oshkosh understands the importance of supporting the community. We are committed to providing support to those in need, often through fundraising initiatives. These initiatives are vital for supporting the broader community and extend beyond the immediate veterinary needs of animals. We believe in empowering our community to care for animals in need and to address issues affecting their well-being.
Community Events and Sponsorships
Lakeside Animal Hospital Oshkosh frequently sponsors and participates in local events. These events often include educational workshops on pet care, adoption days, and community outreach programs. Our participation is a testament to our dedication to raising awareness about animal welfare and supporting community engagement. We actively contribute to the vibrancy of Oshkosh by engaging with local events, promoting responsible pet ownership, and raising funds for important causes.
For example, we regularly participate in Oshkosh’s annual Pet Adoption Fair, providing discounted veterinary services to adopters.
Educational Outreach
We firmly believe in empowering the community with knowledge and understanding. Our educational outreach initiatives include workshops and seminars on topics like pet nutrition, disease prevention, and responsible pet care. These initiatives are designed to equip residents with the tools to provide optimal care for their beloved companions. This ensures that the community understands the importance of preventative care and responsible pet ownership, leading to a healthier and happier animal community.
Volunteering and Support for Local Organizations
Lakeside Animal Hospital Oshkosh prioritizes supporting local organizations dedicated to animal welfare. Our commitment to volunteering extends to a variety of organizations, including local animal shelters and rescue groups. This involvement allows us to provide direct support and resources to organizations working tirelessly to protect animals. By offering our time and expertise, we aim to create a positive impact on the community’s efforts to enhance animal well-being.
Emergency Procedures
We understand that emergencies can arise unexpectedly, and the well-being of your pet is our top priority. Our dedicated team is prepared to handle any urgent situation with the utmost care and expertise. Our emergency procedures are designed to ensure swift and effective treatment for your pet, minimizing stress and maximizing their chances of recovery.Our commitment to your pet’s health extends beyond typical clinic hours.
We’re here for you 24/7, providing comprehensive emergency care for animals in need. We have specialized protocols in place for handling urgent cases, ensuring rapid assessment and treatment. Our staff is highly trained and equipped to address a wide range of critical conditions.
Emergency Procedures Overview
Our emergency procedures are designed to be efficient and effective, ensuring that we can quickly and accurately diagnose and treat your pet’s condition. We utilize a tiered approach to emergency care, prioritizing cases based on severity and urgency. This tiered system allows us to allocate resources effectively, ensuring prompt attention to critical cases. A dedicated team of veterinarians and technicians is available on-call, ready to respond to any emergency.
Handling Urgent Cases
A crucial aspect of our emergency protocols is the initial assessment. This assessment focuses on determining the severity of the condition and prioritizing treatment. We use a standardized approach, which includes a detailed history of the incident and a comprehensive physical examination. This approach ensures accurate diagnosis and appropriate treatment. We strive to maintain a calm and supportive environment for both the pet and the owner.
After-Hours Emergency Procedures
Our after-hours emergency procedures are designed to ensure prompt and effective care for animals requiring immediate attention outside of normal business hours. Our dedicated team of on-call veterinarians and technicians is accessible 24/7 via a dedicated emergency line. A clear communication protocol is in place to facilitate efficient information exchange and decision-making. This includes providing clear instructions for pet owners regarding transport and preliminary care before arrival.
Emergency Contact Information
Type of Emergency | Contact Information |
---|---|
After-Hours Emergencies | (123) 456-7890 |
General Inquiries | (123) 456-7891 |
Specialties and Expertise

Lakeside Animal Hospital Oshkosh prides itself on providing comprehensive and specialized care for our furry, feathered, and scaled companions. Our team of dedicated veterinarians and support staff are committed to staying at the forefront of veterinary medicine, ensuring your pet receives the best possible treatment and care. We excel in a wide array of services, from routine checkups to complex surgeries.Our expertise extends beyond general care, encompassing specific areas where we’ve developed significant experience and knowledge.
This allows us to offer tailored solutions for the unique needs of each animal. We leverage cutting-edge technologies and specialized equipment to deliver top-notch care in a compassionate and efficient manner.
Surgical Expertise
Our surgical team possesses extensive experience in a wide range of surgical procedures, from routine spays and neuters to more complex orthopedic and soft tissue surgeries. Advanced surgical techniques, such as laparoscopic procedures, are utilized whenever appropriate to minimize trauma and promote faster recovery times. A meticulous approach to surgical asepsis and post-operative care ensures optimal patient outcomes.
Diagnostic Capabilities
Lakeside Animal Hospital Oshkosh is equipped with state-of-the-art diagnostic tools. This includes digital radiography, ultrasound, and advanced bloodwork analysis. These technologies enable accurate and rapid diagnoses, allowing our veterinarians to tailor treatment plans for each patient’s specific needs. Early and accurate diagnosis is crucial in effective treatment.
Internal Medicine, Lakeside animal hospital oshkosh
Our internal medicine specialists provide comprehensive care for pets with chronic conditions, such as diabetes, kidney disease, and various types of cancer. Our team is proficient in diagnosing and managing these conditions, utilizing advanced diagnostic tools and therapies. This specialized care allows us to help pets live fulfilling lives despite their health challenges. Through ongoing monitoring and treatment, we aim to improve their quality of life.
Emergency and Critical Care
Our team is highly trained and experienced in providing emergency and critical care for animals in crisis. We are equipped to handle a wide range of emergencies, including trauma, poisoning, and sudden illness. Our rapid response and advanced life support capabilities ensure the best possible outcomes for animals in critical condition. We’re committed to immediate and dedicated care during emergencies.
Specialized Equipment
We utilize a diverse array of specialized equipment to ensure accurate diagnoses and effective treatments. This includes:
- Advanced imaging equipment, including digital radiography and ultrasound, for precise diagnostics.
- Specialized surgical instruments for complex procedures, minimizing trauma and promoting recovery.
- Comprehensive laboratory equipment for rapid and accurate blood analysis, enabling swift diagnosis and treatment.
- Equipment for critical care, including advanced monitoring and life support systems, ensuring optimal care for acutely ill or injured animals.
Our commitment to acquiring and maintaining cutting-edge equipment is unwavering, ensuring the most advanced care for our patients.
Staff Certifications and Credentials
Our team of veterinary professionals is dedicated to continuous learning and professional development.
- Several veterinarians hold advanced certifications in specific areas of veterinary medicine, such as surgery and internal medicine, allowing them to provide specialized care.
- Our support staff members are continuously trained in animal handling, first aid, and various other crucial aspects of animal care, ensuring a comprehensive and coordinated approach to patient care.
- We regularly update our knowledge and skills through advanced continuing education programs and seminars, ensuring we are at the forefront of veterinary practices.
This commitment to professional development reflects our unwavering dedication to providing exceptional care to each patient.
Future Plans and Growth
Lakeside Animal Hospital Oshkosh is committed to providing the best possible care for our furry, feathered, and scaled friends. We’re always looking for ways to enhance our services and improve the experience for both our clients and their beloved companions. Our future plans are built on a foundation of continued excellence, technological advancement, and a commitment to our community.
Planned Expansions and Developments
Lakeside Animal Hospital Oshkosh is exploring opportunities for expansion to better accommodate the growing needs of the community. This includes potential upgrades to existing facilities, which will allow us to offer more spacious examination rooms, improved waiting areas, and dedicated surgical suites. These enhancements are intended to create a more comfortable and less stressful environment for patients and their owners.
Strategies for Growth and Improvements
Our strategies for growth prioritize client satisfaction and staff well-being. We will continue to invest in advanced diagnostic equipment, such as digital X-ray systems, to ensure accurate and timely diagnoses. We will also maintain our commitment to continuing education for our team, enabling them to stay abreast of the latest advancements in veterinary medicine. Our dedication to professional development for our staff underscores our commitment to providing the highest quality care possible.
Upcoming Changes and Initiatives
We are actively working on a new initiative focused on preventative care. This will involve expanding our wellness programs to include regular checkups, nutritional counseling, and disease prevention strategies. This proactive approach aims to minimize the risk of future health problems for our patients.
Technology Upgrades
Lakeside Animal Hospital Oshkosh is committed to integrating cutting-edge technologies to streamline our operations and enhance patient care. We are exploring the implementation of electronic health records (EHR) systems, which will improve record-keeping, allow for seamless information sharing, and ultimately provide a more efficient and comprehensive patient care experience.
Maintaining High Standards
Maintaining our high standards is paramount to us. This involves rigorous quality control measures in all aspects of our operations. We will continue to adhere to the highest ethical and professional standards, and regularly review our procedures to ensure they align with the latest veterinary best practices. This commitment to excellence is woven into the very fabric of our daily operations.
Furthermore, we are committed to fostering a supportive and collaborative environment for our team. This collaborative atmosphere will ensure that we maintain a high level of service, professionalism, and efficiency. Open communication channels between our staff and administration are key elements in this effort.